- Ceramics
- Fine Art (Photo Realism)
- Personal Growth & Finance
- Animals
Alivia Noche
Bellingham
Summary
Dynamic professional who possesses strong determination by fostering a growth mindset. Naturally drawn to leadership. by fostering a growth mindset.
Overview
2
2
years of professional experience
Work History
Host
Texas Roadhouse Restaurant
08.2024 - Current
- Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
- Answered customer questions and phone calls about hours, seating, menu information and accurate wait times.
- Maintained a warm and professional manner when greeting
- Observed the restaurants activity for efficient table turnover rate
- Actively cleaned and updated all seating sections
- Guest seating based on guest availability and preferences
Bank Teller
Wells Fargo
08.2024 - Current
- Safety deposit trained
- Dual control
- Established rapport with guests to produce relationships and loyalty
- Exchanged and ordered foreign currency with customers
- Processed daily transactions, including money transfers, loan payments, cashier’s checks, customer records, etc.
- Account maintenance
- Managed lobby and drive thru transactions
- Cash drawer balancing
- Participated in ongoing professional development programs offered by the bank, staying up-to-date with industry trends and enhancing job performance
- Identified sales opportunities and referred customers to branch partners
- Educated customers on convenient banking
Team Lead
Panera Bread
12.2022 - 08.2024
- Mentor & coach team members to ensure success
- Maintaining a productive working environment meeting team goals
- Improving & streamlining operational & working practices
- Regularly resolving problems & communicating high-level issues to supervisor
- Provided feedback for staff member's performance throughout the course of development cycles; leveraging constructive criticism techniques & receiving feedback
- Consistently & clearly communicating work goals & deadlines to employees to increase productivity & sales
Education
Associates of Arts And Sciences - General Studies
Whatcom Community College
Bellingham06-2024
Skills
- New employee onboarding training, ongoing mentorship & coaching
- Cash handling
- Leadership & Determination
- Growth Mindset
- Interpersonal & active listening
- Point of sale management
- Customer service & phone etiquette
- Adaptability
- Office 365 (Excel, PowerPoint, Outlook, Word, etc)
- Confidentiality and discretion
Interests
Timeline
Host
Texas Roadhouse Restaurant
08.2024 - Current
Bank Teller
Wells Fargo
08.2024 - Current
Team Lead
Panera Bread
12.2022 - 08.2024
Associates of Arts And Sciences - General Studies
Whatcom Community College
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