Implemented strategies to boost sales and profit margins by fostering successor development and utilizing business reports for informed decision-making.
Overview
2026
2026
years of professional experience
Work History
PT SALES LEAD
UNDER ARMOUR OUTLET
DESTIN, FL
Drive business by communicating to staff key performance indicator goals and how we are going to achieve them.
Training and Development of Customer Service Experience
Open/Close Procedures
Create an environment that empowers others to be a part of the business success
Assistant Store Manager
Sperry/ Saucony Outlet
Destin, FL
Lead and Develop associates through direct communication and consistent follow up
Open/Close Procedures
Drive Business Results utilizing business STAT reports and monitoring and improving key performance indicators as needed
Manage and direct team to proper zones that will benefit the stores business
Assistant Manager
Old Navy Outlet
MIRAMAR BEACH, FL
STORE MANAGER
FAB'RIK BOTIQUE
GRAND BOULEVARD
Open/Closing duties
Hiring / Training and Development
Payroll / Order Processing
Budgeting and Monitoring expenses monthly for business owners and their CPA
Customer / Employee experience
Social Media Marketing
POLO RALPH LAUREN
MIRAMAR BEACH, FL
Customer Service
Merchandising, Department Lead, Operational management roles
Training and Development with staff to utilize POS
Increased revenue in various areas of the business analyzing daily and monthly business reports
Assistant Store Manager
Talbots Outlet
Destin, FL
- Current
Proven Leader in providing training in merchandising, customer service experience and business acumen interpretation
Create and foster a work environment that is positive and allows diverse collaboration in store goals and other goals that pertain to positive ending results
Opening and Closing operational procedures
Build successors through one on one training and consistent feedback
Store Manager
Altar’d State
Miramar Beach, FL
2020 - 2023
Managed daily store operations, ensuring optimal customer service and efficient workflow.
Trained and mentored team members to enhance product knowledge and sales techniques.
Implemented visual merchandising strategies to improve product presentation and drive sales.
Analyzed inventory levels and coordinated restocking efforts to maintain optimal stock availability.
Developed staff schedules to align with peak business hours, enhancing operational efficiency.
Education
GENERAL STUDIES - undefined
CHOCTAWHATCHEE SR. HIGH SCHOOL
01.1992
Skills
Oversaw team operations and strategic initiatives to enhance productivity
Assisted in managing retail store operations for over 15 years Supported human resources functions including payroll processing Aided in social media marketing efforts and facilitated training and development programs
Demonstrated adaptability across diverse positions while utilizing QuickBooks for financial management
Demonstrated expertise in utilizing Word, Excel, and PowerPoint software for effective document creation and data analysis
Oversaw and developed a team of 8 to over 100 individuals in recruitment functions
Cultivated future leaders through active engagement in succession planning and mentorship
Assisted customers in identifying product needs and providing solutions Supported sales team in achieving targets through effective communication Contributed to maintaining inventory levels and product displays
Cultivated expertise in retail administration, operational training, and development across diverse sales and service leadership roles
Drove revenue growth in targeted business areas by leveraging weekly and monthly reports for informed decision-making
Assisted in creating enjoyable and authentic shopping and workplace experiences for customers and employees Supported staff development through coaching and skill enhancement Helped cultivate a team of successors through ongoing training and mentorship
Assisted in recruitment processes by screening resumes and scheduling interviews Supported onboarding activities for new hires to ensure smooth transitions Helped maintain employee records and assist with benefits administration
Delivered exceptional customer service by addressing inquiries and resolving issues promptly
Spearheaded top talent recruitment initiatives to enhance organizational capabilities
Assisted in identifying and mitigating potential theft risks Supported team efforts to implement loss prevention strategies Contributed to maintaining inventory accuracy and security
Assisted in daily operations of retail environment Supported team members in achieving sales goals Maintained inventory accuracy and organized merchandise displays
Facilitated initiatives to enhance people engagement and foster collaboration
Driven outcomes through strategic planning and execution
Assisted in creating presentations using Microsoft Office tools Supported team members in utilizing Excel for data analysis Helped organize documents in Word for efficient project management
Assisted in operating point of sale systems to facilitate transactions Supported team members in troubleshooting system issues to enhance customer service Contributed to training sessions for new staff on system functionalities
Assisted in creating visual content for marketing materials Supported team members in developing engaging presentations Contributed to design projects by providing feedback and suggestions
Assisted in launching new store locations Supported teams in coordinating logistics for store openings Contributed to training staff for new store operations
Assisted in daily operations to support team objectives Collaborated with colleagues to streamline processes and improve efficiency Provided administrative support to ensure smooth workflow
Oversaw staffing operations to ensure optimal workforce allocation
Facilitated strategic hiring processes to ensure optimal candidate selection
Assisted in compiling and submitting expense reports for timely reimbursement Supported team members in tracking and categorizing expenses accurately Maintained organized records of all financial transactions related to expenses
Assisted teams in utilizing Taleo for recruitment processes Supported onboarding procedures through effective use of Taleo functionalities Aided in maintaining accurate candidate records within the system