Alivia Nunley
Saint Albans
Summary
Dynamic professional with a strong work ethic, exceptional customer service skills, and ability to quickly learn any new software. Proven ability to enhance client satisfaction through effective problem-solving and meticulous attention to detail. Experienced in data entry and appointment scheduling, consistently improving operational efficiency and accuracy.
Overview
1
1
Certification
6
6
years of professional experience
Work History
Digital Shopper
Walmart
06.2020 - 09.2021
- Executed fulfillment of online grocery orders, ensuring accuracy in reporting substitutions and unavailable items.
- Resolved customer inquiries to enhance shopping experience and satisfaction.
- Collaborated with team members to maintain inventory accuracy and organization.
- Utilized digital tools for tracking orders and managing customer data effectively.
Front Desk Receptionist
Huntington Behavioral Health
10.2021 - 05.2022
- Managed front desk operations, ensuring smooth and efficient patient check-in and check-out processes.
- Assisted in scheduling appointments and coordinating patient communication with clinical staff.
- Maintained accurate patient records while adhering to confidentiality standards and regulations.
- Provided exceptional customer service, addressing inquiries and resolving issues promptly.
- Scheduled, coordinated and confirmed appointments and luncheons.
Veterinary Receptionist/Technician
Dunbar Animal Hospital
06.2022 - 07.2023
- Greeted clients and managed appointment scheduling to enhance customer satisfaction.
- Provided accurate information on services and procedures to educate pet owners effectively.
- Assisted in maintaining patient records using veterinary software for improved data accuracy.
- Processed payments and handled billing inquiries, ensuring efficient financial transactions.
- Collaborated with veterinary staff to prepare examination rooms for patient visits.
- Monitored inventory levels of supplies and equipment.
- Assisted in training new staff members on reception procedures and software systems.
Finance Assistant
WVDOH
07.2023 - 10.2024
- Supported monthly reconciliation of accounts, ensuring data integrity and compliance.
- Maintained organized financial records, facilitating easy access for audits and reviews.
- Entered data into electronic documents and managed both electronic and hard copy transaction files.
Front Desk Receptionist
WVU Medicine Thomas Hospitals
10.2024 - 12.2025
- Utilized electronic health record systems for data entry and appointment management tasks.
- Implemented organizational improvements that enhanced workflow and reduced wait times for patients.
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Handled sensitive customer information with confidentiality, adhering to company privacy guidelines.
- Cultivated strong, professional relationships to enhance guest retention.
Daycare Teacher
Gateway Christian Education Center
12.2025 - Current
- Facilitated daily activities to promote children's cognitive and social development.
- Implemented age-appropriate lesson plans aligned with educational standards.
- Monitored children's behavior and provided guidance to support positive interactions.
- Collaborated with parents to discuss children's progress and address concerns.
- Maintained a safe, clean, and engaging classroom environment for optimal learning.
- Sanitized toys and play equipment each day to maintain safety and cleanliness.
Education
No Degree - Undecided
Bridge Valley Community And Technical College
South CharlestonHigh School Diploma -
Saint Albans High School
Saint Albans05.2021
Skills
- Time management
- Strong work ethic
- Customer service
- Active listener
- Problem-solving
- CPR and first aid
- Telephone skills
- Data entry
- Verbal and written communication
- Customer/Client relations
- Appointment scheduling
- File management
- Clerical support
- Attention to detail
- Multitasking
- Computer skills
- Calm under pressure
Certification
CPR & First Aid
Timeline
Daycare Teacher
Gateway Christian Education Center
12.2025 - Current
Front Desk Receptionist
WVU Medicine Thomas Hospitals
10.2024 - 12.2025
Finance Assistant
WVDOH
07.2023 - 10.2024
Veterinary Receptionist/Technician
Dunbar Animal Hospital
06.2022 - 07.2023
Front Desk Receptionist
Huntington Behavioral Health
10.2021 - 05.2022
Digital Shopper
Walmart
06.2020 - 09.2021
No Degree - Undecided
Bridge Valley Community And Technical College
High School Diploma -
Saint Albans High School