Alix Abelard
Newark,NJ
Summary
Dedicated professional with 5+ years of work experience. Proven ability to work effectively in a fast-paced environment. Experience maintaining a clean and organized work space and reporting to a supervisor. Flexible to a variety of work environments and shift schedules. Able to work efficiently both independently and as part of a team. Friendly, personable, and fluent in French, Haitian Creole, and Portuguese. Proficient in Microsoft Word, Excel, and PowerPoint.
Engaging Sales Associate committed to providing outstanding customer service and maximizing sales. Focused on team support and customer relationship building. Persuasive and friendly individual poised to consistently exceed performance standards and sales targets.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Shopper Delivery
Instacart
New York, NY
06.2023 - Current
- Delivered fresh food to customers across local area.
- Carried food in insulated bags to maintain hot or cold temperature.
- Reviewed orders before and after delivery to verify completeness, correct charges and customer satisfaction.
- Navigated local streets and highways with ease using GPS system.
- Analyzed customer address to determine best route for timely delivery.
- Maintained positive relationships with customers to promote further business opportunities.
- Documented time of delivery to record completion of order.
- Maintained vehicle according to company and state safety requirements.
- Reported delays due to breakdowns, weather or traffic conditions or other emergencies.
- Presented customers with bills and receipts to collect payment for delivered food.
- Maintained positive attitude and diplomacy when dealing with customers and other team members.
- Followed safety rules to keep clean driving record with no accidents or incidents.
- Promoted positive customer service by delivering on-time shipments and fully resolving issues.
- Contacted customers prior to delivery to coordinate delivery times.
- Kept accurate logs of all deliveries and trips.
- Collected money, provided change and recorded transactions on receipts.
- Recorded deliveries and daily sales transactions.
- Forged and cultivated strong relationships with customers within fast-paced and constantly moving environment.
Food Delivery Driver
GrubHub
New York, NY
03.2021 - Current
- Delivered fresh food to customers across the local area.
- Picked up meals from local restaurants and dropped them off at residential and business customer locations.
- Navigated local streets and highways with ease using GPS system.
- Reviewed orders before and after delivery to verify completeness, correct charges and customer satisfaction.
- Analyzed customer address to determine best route for timely delivery.
- Communicated with restaurant staff to coordinate deliveries and obtain destination address.
- Reported delays due to breakdowns, weather or traffic conditions or other emergencies.
- Followed safety rules to keep clean driving record with no accidents or incidents.
- Contacted customers prior to delivery to coordinate delivery times.
- Carried food in insulated bags to maintain hot or cold temperatures.
Food Delivery Driver
DoorDash
New York, NY
03.2021 - Current
- Delivered fresh food to customers across local area.
- Picked up meals from local restaurants and dropped off at residential and business customer locations.
- Carried food in insulated bags to maintain hot or cold temperature.
- Reviewed orders before and after delivery to verify completeness, correct charges and customer satisfaction.
- Navigated local streets and highways with ease using GPS system.
- Analyzed customer address to determine best route for timely delivery.
- Communicated with restaurant staff to coordinate deliveries and obtain destination address.
- Reported delays due to breakdowns, weather or traffic conditions or other emergencies.
- Maintained positive attitude and diplomacy when dealing with customers and other team members.
- Followed safety rules to keep clean driving record with no accidents or incidents.
- Contacted customers prior to delivery to coordinate delivery times.
- Kept accurate logs of all deliveries and trips.
Sales Associate
UNIQLO 5th Avenue
New York, NY
01.2019 - 02.2021
- Helped customers find specific products, answered questions and offered product advice.
- Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
- Engaged customers in friendly, professional dialogue to determine needs.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
- Collected payments and provided accurate change.
- Adhered to company initiatives and achieved established goals.
- Answered incoming telephone calls to provide store, products and services information.
- Worked with fellow sales team members to achieve group targets.
- Answered product questions with up-to-date knowledge of sales and promotions.
- Developed trusting relationships with customers by making personal connections.
- Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
- Assessed customer needs to provide assistance and information on product features.
- Received and displayed product shipments on store retail shelves upon delivery.
- Used technology resources to assist customers in locating and selecting items.
- Tracked company inventories, moved excess stock and arranged products to improve sales.
Home Health Aide
ALL CARE HOME HEALTH SERVICES
Brooklyn, NY
02.2018 - 01.2019
- Followed HIPAA regulations to maintain confidentiality of sensitive patient information.
- Provided entertainment and companionship through conversation, reading and board games.
- Directed patients in simple prescribed exercises and assisted with daily physical therapy routines.
- Prepared high-quality nutritious meals for patients to promote better overall health and improve eating habits.
Dish Cleaner
Del Frisco's Restaurant Group Inc.
New York, NY
08.2017 - 11.2018
- Operated and maintained dishwasher, handwash stations, pot-scrubbing stations and trash compactor.
- Observed safety regulations and used protective gear to clean knives and other sharp kitchen supplies.
- Replaced clean utensils in storage bins for easy access.
- Developed great team spirit with other personnel by pitching in and helping with task completion.
- Sanitized frequented areas and equipment using approved supplies.
- Removed trash bags, broke down boxes and placed recyclable materials in designated disposal areas.
Assistant Mechanic Structural
SDI
Santa Catarina, Country/Brazil
08.2015 - 03.2016
- Leading industrial manufacturing company providing solutions of automation for logistic centers, Dismantled machines, equipment, or devices to access and remove defective parts, using hoists, cranes, hand tools, or power tools
- Planned and developed layouts from blueprints and templates, applying knowledge of trigonometry, design, effects of heat, and properties of metals
- Reviewed work orders and discussed with supervisors.
- Adjusted and repaired systems to meet manufacturers' performance specifications.
- Planned work procedures using charts, technical manuals and experience.
- Adhered to all safety regulations and procedures
- Received work orders from supervisor, performed all tasks efficiently, and reported any concerns
- Worked alongside technicians providing regular service, troubleshooting and upgrading equipment.
Structural Fabricator
AR Montagen
Santa Catarina, Country/Brazil
08.2014 - 06.2015
- Nationwide service provider of mechanical technicians, employing welders, electricians, locksmiths, and machinery technicians, Read specifications or blueprints to determine the locations, quantities, or sizes of materials required
- Connected columns, beams, and girders with bolts, following blueprints and instructions from supervisors
- Fastened structural steel members to hoist cables, using chains, cables, or rope
- Hoisted steel beams, girders, or columns into place, signaling hoisting equipment operators to lift and position structural steel members
- Used hand tools to position, align and secure product components.
- Marked cutting lines and measurements on materials.
- Set up and operated production equipment according to daily work orders and safety procedures.
- Fitted and aligned parts to fit properly on products.
- Adhered to production schedules to meet company goals.
- Operated, calibrated and performed preventative maintenance on fabrication machines.
- Interpreted product assembly instructions from blueprints and manuals.
- Performed quality assurance tests on products to adhere to production standards.
Auxiliary Production
Mataboi Frigorifico S.A
Santa Fe De Goias, Country/ Brazil
11.2013 - 07.2014
- Supported positive relationships between community leaders and general public by demonstrating courteous and cooperative behavior when interacting with citizens and visitors.
- Eliminated safety hazards and maintained inspection readiness by cleaning production, storage and staging areas.
- Attained staff feedback to deliver information to superiors for corrective action.
Education
High School Diploma -
College Le Bon Berger
Milot. Haiti07.2012
Associate of Arts - Electrician
USADRU
Cap-Haitien, Haiti01.2011
Skills
- Technical Troubleshooting
- Troubleshooting Network Issues
- Computer Diagnostics
- Error Detection
- Customer Service Support
- Analytical and Methodical
- Hardworking and Dedicated
Certification
- Certified : IT Support Specialist
Timeline
Shopper Delivery
Instacart
06.2023 - Current
Food Delivery Driver
GrubHub
03.2021 - Current
Food Delivery Driver
DoorDash
03.2021 - Current
Sales Associate
UNIQLO 5th Avenue
01.2019 - 02.2021
Home Health Aide
ALL CARE HOME HEALTH SERVICES
02.2018 - 01.2019
Dish Cleaner
Del Frisco's Restaurant Group Inc.
08.2017 - 11.2018
Assistant Mechanic Structural
SDI
08.2015 - 03.2016
Structural Fabricator
AR Montagen
08.2014 - 06.2015
Auxiliary Production
Mataboi Frigorifico S.A
11.2013 - 07.2014
High School Diploma -
College Le Bon Berger
Associate of Arts - Electrician
USADRU