Alixandria Keplin
Spokane Valley
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level front office position. Ready to help team achieve company goals.
Overview
3
3
years of professional experience
Work History
Store Coordinator
TJ Maxx
09.2023 - Current
- Managed a cash drawer daily while maintaining 100% accuracy rate during end of day audit report.
- Enrolled Customers in TJX reward program daily
- Boosted sales performance by offering personalized product suggestions based on customer needs and preferences.
- Enhanced customer satisfaction by providing exceptional service and addressing concerns promptly.
- Streamlined store operations by implementing efficient merchandise handling processes.
- Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
Sales Manager
Forever 21
Spokane Valley, WA
07.2021 - 09.2023
- Maintained a clean, organized inventory and curated displays of rotating seasonal clothing and accessories
- Anticipated customers needs and provide them with high quality customer service.
- Reduced shrinkage levels by closely monitoring security measures, conducting staff training, and implementing loss prevention initiatives.
- Collaborated with upper management to develop strategic plans for store growth and expansion.
- Improved store sales by implementing effective marketing strategies and attractive visual merchandising.
Education
High school diploma -
Ferris High School
Skills
- Customer Service
- Goals and Performance
- Team Leadership
- Cleaning and Store Maintenance
- Accurate Cash Handling
- Store Management Experience
- Employee Motivation
Additional Information
- Authorized to work in the US for any employer
Timeline
Store Coordinator
TJ Maxx
09.2023 - Current
Sales Manager
Forever 21
07.2021 - 09.2023
High school diploma -
Ferris High School