Aliya Carrizales
Cibolo
Summary
Efficient Curbside Shopper with relevant experience in retail and customer service. Demonstrated strengths include organization, multitasking, and time management. Skilled at maintaining order accuracy while shopping for multiple customers concurrently. Noted for creating positive customer experiences, problem-solving skills and ability to work independently or as part of team.
Overview
4
4
years of professional experience
2022
2022
years of post-secondary education
Work History
Curbside Shopper
HEB Grocery Store
San Antonio
09.2023 - Current
- Accurately selecting, picking , and packing grocery orders for our customers using our online store.
- Making sure all items selected meet our quality standards. meaning they are fresh and not out of date.
- Bagging properly so no items are being damaged in the transportation process.
- Participating in side work such as wiping the refrigerators, sweeping , dusting , as well as refilling bag racks.
- Helping customs locate items needed while on the floor.
- Ensured order accuracy by double-checking items against customer requests.
Server
Main Event
San Antonio
01.2022 - 08.2023
- Provided exceptional customer service to enhance guest experiences.
- Took orders accurately and communicated them to kitchen staff promptly.
- Maintained cleanliness and organization of dining areas throughout shifts.
- Managed cash transactions and processed payments using point-of-sale systems.
- Resolved customer complaints professionally to maintain satisfaction and loyalty.
- Provided excellent customer service to ensure satisfaction.
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
Education
Johnson High School
San Antonio, TXSkills
- Excellent Customer Service skills
- Accurate order fulfillment
- Product knowledge
- Time management
- Problem solving
- Attention to detail
- Effective communication
- Customer satisfaction
- Order accuracy
- Brand representation
- Speed and efficiency
- Mobile app proficiency
- Initiative-taking
Timeline
Curbside Shopper
HEB Grocery Store
09.2023 - Current
Server
Main Event
01.2022 - 08.2023
Johnson High School