Summary
Overview
Work History
Education
Skills
Languages
Certification
Timeline
Generic

Serenity Carpio

Palmdale,CA

Summary

Motivated individual with business acumen and willingness to take on challenging roles. Customer-focused Retail Associate and food handler with a solid understanding of retail dynamics and customer service standards. Experienced in providing quality product recommendations and solutions to meet customer needs and exceed expectations

Overview

2
2
years of professional experience
1
1
Certification

Work History

Curbside Shopper

Sams Club
Santa Clarita, CA
06.2023 - 03.2024
  • Processed customer orders accurately and efficiently.
  • Maintained a clean and organized work area throughout the day.
  • Worked quickly to locate products on store shelves and meet order deadlines.
  • Lift and push up to 70 pounds

Staff

Boys and Girls Club
Palmdale, CA
11.2022 - 05.2023
  • Tutored students in course material to improve comprehension.
  • Communicated effectively with students, staff members and families regarding school policies, procedures and events.
  • Supervised
  • Maintained a clean and orderly environment throughout the school building.
  • Plan activities for up tp 50 students

Cinema Worker

Cinemark Theaters
Palmdale, CA
02.2022 - 10.2022
  • Maintained a clean environment by sweeping floors, cleaning bathrooms, and wiping down concession areas.
  • Operated cash registers to process customer transactions for tickets and concession items.
  • Performed daily inventory counts on concession products such as popcorn, candy, fountain drinks.
  • Assisted in training new employees on proper procedures for ticketing and concessions sales.

Employee

99 Cents Only Stores Llc
Palmdale, CA
09.2021 - 01.2022
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
  • Counted money in cash drawer at the beginning of shift to ensure that amounts were correct and have sufficient change.
  • Stocked shelves with merchandise when needed.
  • Answered customer inquiries regarding store policies and procedures.
  • Processed returns and exchanges of merchandise in accordance with store policies.
  • Conducted price checks for special orders or discounts as requested by customers.
  • Assisted customers over the phone regarding store operations, product information and order placement.
  • Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.

Education

Associate of Science -

Antelope Valley College
Lancaster, CA

Skills

  • Customer Service
  • Food Handler
  • Teamwork and Collaboration
  • Friendly and Outgoing
  • Listening Skills
  • Problem-Solving
  • Reliable and Punctual
  • Time Management
  • Team Player Mentality
  • Excellent Communication
  • Cash Handling
  • Cash Register Operation
  • Company Safety
  • Standards

Languages

English
Native/ Bilingual
Spanish
Native/ Bilingual

Certification

CPR Certification

Food Handler Certification

Timeline

Curbside Shopper

Sams Club
06.2023 - 03.2024

Staff

Boys and Girls Club
11.2022 - 05.2023

Cinema Worker

Cinemark Theaters
02.2022 - 10.2022

Employee

99 Cents Only Stores Llc
09.2021 - 01.2022

Associate of Science -

Antelope Valley College

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Serenity Carpio