Aliya Lewright
Hilliard,OH
Summary
Organized and hard working employee with amazing customer service and leadership abilities. Skilled at helping patients feel comfortable and welcome with knowledgeable assistance as well as following current trends to offer the best support to every patient.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Patient Access Representative
Ohiohealth Dublin Methodist Hospital
Columbus, OH
01.2023 - Current
- Counsel patients on potential financial liabilities and payment requirements.
- Scan documents into electronic medical records system.
- Obtain informed consent and payment documentation from patients and filed in system.
- Collaborate with other departments to ensure quality customer service is delivered.
- Greet patients and visitors in a courteous and professional manner.
- Complete day-to-day duties accurately and efficiently.
Patient Access Representative
Nationwide Children's Hospital
Columbus, OH
08.2020 - Current
- Interview patients, loved ones and carers to identify any problems related to their care
- Obtain and accurately enter demographic, clinical, and financial data into computer system
- Help patients obtain the necessary services to meet their healthcare needs
- Assist patients with understanding the facility's policies and making effective healthcare decisions
- Verify completeness and accuracy of patients' information for documentation in EMR system.
Receptionist
Grove City Surgery Center
Grove City, OH
11.2017 - 01.2020
- Greeted guests and patients ensuring they felt comfortable and welcome
- Received inbound calls
- Utilized Electronic Medical Record (EMR)
- Processed payments for procedures using Zirmed computer system
- Prepared patient charts and scanned them into Scanchart
- Utilized Vision scheduling for insurance, check-in, billing, etc
- Logged and tracked specimens and pathology reports
- Provided non-medical patient assistance as needed.
Front Desk Associate/Breakfast
Hilton Garden Inn
Grove City, OH
07.2016 - 11.2017
- Provide exceptional service to high volume of daily customers.
- Serve food and beverages to patrons and confirmed complete orders.
- Clean tables and chairs to prepare dining area for next customers.
Office Clerk
Charles E. Smith, Immigration Law
Columbus, OH
07.2016 - 12.2016
- Completed immigration court documents on client's behalf
- Answered incoming client calls and scheduled appointments
- Performed general office duties including faxing, filing, computer work, etc.
Front of House Associate
City BBQ
Columbus, OH
03.2015 - 07.2016
- Operated cash register
- Processed online orders
- Served restaurant guests
- Prepared food.
Bill Collector
Checksmart
Dublin
10.2014 - 03.2015
- Received inbound payment calls
- Placed outbound collection calls
- Processed credit card payments via phone
- Followed established processes for all work activities.
Education
Diploma -
Franklin Heights High School
Health Technologies Certification -
Southwestern Career Academy
Some College (No Degree) - Health Sciences
Columbus State Community College
Columbus, OHSkills
- Patient registration
- Customer service
- Patient intake
- Patient admitting
Certification
- BLS Certificate
References
References available upon request.
Timeline
Patient Access Representative
Ohiohealth Dublin Methodist Hospital
01.2023 - Current
Patient Access Representative
Nationwide Children's Hospital
08.2020 - Current
Receptionist
Grove City Surgery Center
11.2017 - 01.2020
Front Desk Associate/Breakfast
Hilton Garden Inn
07.2016 - 11.2017
Office Clerk
Charles E. Smith, Immigration Law
07.2016 - 12.2016
Front of House Associate
City BBQ
03.2015 - 07.2016
Bill Collector
Checksmart
10.2014 - 03.2015
Diploma -
Franklin Heights High School
Health Technologies Certification -
Southwestern Career Academy
Some College (No Degree) - Health Sciences
Columbus State Community College
- BLS Certificate
Similar Profiles
Olivia Adams-FisherOlivia Adams-Fisher
Operating Room Registered Nurse at OhioHealth Dublin Methodist HospitalOperating Room Registered Nurse at OhioHealth Dublin Methodist Hospital
Rachel NoxonRachel Noxon
Staff RN at OhioHealth Dublin Methodist HospitalStaff RN at OhioHealth Dublin Methodist Hospital
Sahara VossSahara Voss
PCE at OhioHealth Dublin Methodist HospitalPCE at OhioHealth Dublin Methodist Hospital