ALIYAH ADVINCULA
Fort Worth,TX
Summary
Driven Pharmacy Technician with 5 years of experience and success in working within fast-paced retail and hospital pharmacy settings. Highly proficient in accurately filling and labeling prescriptions, maintaining drug inventories and updating pharmacy records. Excited to bring talent and record of excellence in customer service to growing pharmacy.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Pharmacy Technician
Saginaw City Pharmacy
07.2023 - 02.2025
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Restocked pharmacy shelves with current merchandise to drive consistent peripheral sales.
- Streamlined prescription processing with accurate data entry and verification of patient information.
- Performed various pharmacy operational activities with strong commitment to accuracy, efficiency, and service quality.
- Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
- Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
- Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
- Promoted patient confidentiality by adhering to HIPAA regulations when handling personal information during transactions.
- Counted and labeled prescriptions with correct item and quantity.
- Collected co-payments or full payments from customers.
- Ordered medicines daily to replenish stock and increase inventory in anticipation of need.
- Provided exceptional customer service, fostering positive relationships with both new and returning patients at the pharmacy counter.
- Assisted in training new team members on standard operating procedures to ensure consistent quality of service across the entire team.
- Consulted with insurance company representatives to complete claims processing, resolve concerns, and reconcile payments.
- Communicated with patients to collect information about prescriptions and medical conditions or arrange consultations with pharmacists.
- Counted, measured and compounded medications following standard procedures.
Pharmacy Technician
Cook Children's Hospital
07.2021 - 07.2023
- Helped pharmacist clear problematic prescriptions and address customer questions to keep pharmacy efficient
- Communicated with prescribers to verify medication dosages, refill authorizations and patient information
- Counted, measured and compounded medications following standard procedures
- Performed various pharmacy operational activities with strong commitment to accuracy, efficiency and service quality
- Recruited, trained and guided new pharmacy technicians, improving overall performance
- Restocked automated medication dispensing equipment
- Located and measured medications according to prescription information, making modifications as instructed by pharmacists and providers
- Monitored ordering of pharmacy medication stock to maintain streamlined inventory and low overhead
- Answered incoming phone calls and addressed questions from customers and healthcare providers
- Performed wide range of pharmacy operations with strong commitment to accuracy, efficiency and service quality
- Calculated dosage, filled prescriptions and prepared prescription labels with absolute accuracy
- Counted and labeled prescriptions with correct item and quantity
- Prepared intravenous solutions, admixtures, respiratory drugs and other solutions using aseptic techniques
- Restocked pharmacy shelves with current merchandise to drive consistent peripheral sales
Pharmacy Technician
Walgreens
12.2019 - 07.2021
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Restocked pharmacy shelves with current merchandise to drive consistent peripheral sales.
- Streamlined prescription processing with accurate data entry and verification of patient information.
- Performed various pharmacy operational activities with strong commitment to accuracy, efficiency, and service quality.
- Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
- Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
- Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
- Promoted patient confidentiality by adhering to HIPAA regulations when handling personal information during transactions.
- Counted and labeled prescriptions with correct item and quantity.
- Collected co-payments or full payments from customers.
- Ordered medicines daily to replenish stock and increase inventory in anticipation of need.
- Provided exceptional customer service, fostering positive relationships with both new and returning patients at the pharmacy counter.
- Assisted in training new team members on standard operating procedures to ensure consistent quality of service across the entire team.
- Consulted with insurance company representatives to complete claims processing, resolve concerns, and reconcile payments.
- Communicated with patients to collect information about prescriptions and medical conditions or arrange consultations with pharmacists.
- Counted, measured and compounded medications following standard procedures.
Education
High School Diploma -
Northside High School
Fort Worth, TX06.2019
Skills
- Prescription Filling and Labeling
- Wholesale Ordering
- Prescription Order Verification
- Cash Register Operation
- Dispensing Medications
- Patient Profile Setup
- Bulk Medicine Pre-packing
- Answering and Routing Calls
- Medicare and Medicaid Processes
- Aseptic Techniques
- IV Preparations
- IV Supply Restocking
Certification
CPhT - Certified Pharmacy Technician
Timeline
Pharmacy Technician
Saginaw City Pharmacy
07.2023 - 02.2025
Pharmacy Technician
Cook Children's Hospital
07.2021 - 07.2023
Pharmacy Technician
Walgreens
12.2019 - 07.2021
High School Diploma -
Northside High School
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