Aliyah Black
Martinez,CA
Summary
As a highly motivated young adult with valuable customer service experience, I am looking for an entry level position that will allow me to utilize my existing skills while challenging me to acquire new skills needed to advance me within my chosen career.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Barista
STARBUCKS COFFEE COMPANY
Danville, CA
09.2023 - 02.2024
- Prepared coffee based beverages such as lattes, cappuccinos, teas and drip coffee.
- Ensured all food and beverage was up to standard before serving to customers.
- Provided one on one customer service to ensure the customer received the exact drink they were looking for.
- Labeled all ingredients used in our product with the correct expiration date.
- Promoted seasonal items to increase sales and inspire customers to try different menu items.
- Maintained a clean work environment and deep cleaned equipment daily.
Floral Clerk
SAFEWAY
Benicia, CA
11.2022 - 09.2023
- Prepared floral to be sold by trimming, watering and displaying.
- Created custom floral bouquets and arrangements per customer request.
- Performed cashier duties including completing transactions and creating price tags.
- Sold and prepared specialty gift items such as balloons, cards and seasonal gift baskets.
- Created a welcoming environment that inspired customers to become regulars.
Team Member
VITALITY BOWLS
Walnut Creek, CA
03.2022 - 11.2022
- Acquired knowledge on the various superfood items to help customers meet their needs.
- Ensured food quality excellence by maintaining standards and abiding by food safety protocols.
- Executed cashier duties by sending orders to the kitchen and completing transactions using a POS system.
- Maintained a clean and well organized kitchen and lobby area.
Education
High School Diploma -
Olympic High School
Concord, CA06-2021
Skills
- Excellent written and verbal communication
- Diligent and organized
- Eager to learn new things
- Extensive knowledge in computer technology; types 50 words per minute
Certification
- California food handler card certified
Timeline
Barista
STARBUCKS COFFEE COMPANY
09.2023 - 02.2024
Floral Clerk
SAFEWAY
11.2022 - 09.2023
Team Member
VITALITY BOWLS
03.2022 - 11.2022
High School Diploma -
Olympic High School