Aliyah Diez
Miami
Summary
Hardworking professional with proven relationship-building and time management skills in fast-paced restaurant environments. Successful at handling tables of all sizes with accuracy and impeccable service skills. Strives to meet customer needs, drive satisfaction and promote long-term loyalty.
Overview
5
5
years of professional experience
2023
2023
years of post-secondary education
Work History
Server
Chilis's Bar and Grill
Miami
03.2023 - Current
- Provided exceptional customer service in a fast-paced dining environment.
- Took orders accurately and efficiently using point-of-sale system.
- Coordinated with kitchen staff to ensure timely food delivery.
- Handled money transactions accurately while following company procedures for handling cash payments.
- Displayed enthusiasm and knowledge about restaurant's menu and products.
- Completed cleaning duties by sweeping and mopping floors, vacuuming carpet and tidying up server stations.
- Followed health safety guidelines when preparing and serving food products.
Server
Duffys Restaurant And Grill
Miami
02.2021 - 03.2023
- Provided exceptional customer service in a fast-paced dining environment.
- Took orders accurately and efficiently using point-of-sale system.
- Coordinated with kitchen staff to ensure timely food delivery.
- Greeted customers, answered questions, and recommended specials to increase profits.
- Assisted in training new servers.
Education
Miami Killian
Miami, FLSkills
- Customer service
- Point-of-sale operation
- Food safety compliance
- Menu knowledge
- Memory retention
- Food and beverage pairings
- Point-of-sale system
- Food running
- Guest seating
- Strong work ethic
Languages
Spanish
Native/ Bilingual
English
Native/ Bilingual
Timeline
Server
Chilis's Bar and Grill
03.2023 - Current
Server
Duffys Restaurant And Grill
02.2021 - 03.2023
Miami Killian