Aliyah Gallardo
Sonoita,AZ
Summary
Adept at multitasking and exceptional customer service, I enhanced guest satisfaction and efficiency at The SteakOut through diligent work ethic and POS system proficiency. Leveraging strong interpersonal skills, I fostered customer loyalty and collaborated effectively with team members, ensuring quality control and order accuracy.
Overview
3
3
years of professional experience
Work History
Server
The SteakOut
09.2021 - 08.2024
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
Hostess
The Copper Brothel
05.2022 - 08.2023
- Answered customer questions about hours, seating, and menu information.
- Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Proactively assisted servers during busy times, helping to expedite food delivery and maintain high levels of guest satisfaction throughout their meal.
Education
High School Diploma -
Patagonia Union Highschool
Patagonia05.2024
Skills
- Strong Work Ethic
- Exceptional customer service
- Cash Handling
- Guest Engagement
- Professional Appearance
- Order Accuracy
Timeline
Hostess
The Copper Brothel
05.2022 - 08.2023
Server
The SteakOut
09.2021 - 08.2024
High School Diploma -
Patagonia Union Highschool