Summary
Overview
Work History
Education
Skills
Interests
Timeline
Generic
Aliyah Hinojosa

Aliyah Hinojosa

Lubbock,TX

Summary

Personable and upbeat with excellent communication and organizational skills, ensuring smooth guest experiences and efficient table management. Knowledgeable about providing exceptional customer service and multitasking, while handling reservations and seating arrangements. Dedicated to creating welcoming atmosphere and enhancing overall guest satisfaction. While Offering strong interpersonal skills and passion for customer service, well-suited to thrive in busy and dynamic environment. Brings ability to quickly learn and adapt, combined with effective communication and organizational abilities. Ready to use and develop communication and multitasking skills in any role. And prepared for seamless guest experiences and high-level service. Proven ability to maintain warm, welcoming atmosphere and manage guest interactions efficiently. Reliable team player with flexibility and strong focus on collaborative success.

Overview

1
1
year of professional experience

Work History

Hostess

Cracker Barrell
08.2024 - Current
  • Answered customer questions about hours, seating, and menu information.
  • Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
  • Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
  • Supported servers, food runners, and bussers with keeping dining area ready for every guest.
  • Maintained a clean and welcoming environment, ensuring the comfort of guests throughout their visit.
  • Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
  • Completed daily side work and opening and closing duties without fail.
  • Rearranged tables and chairs for large parties and retrieved high chairs for children.
  • Opened and closed seating sections according to volume of guests.
  • Delivered pick-up and curbside orders to guests.
  • Advised customers about special offerings and menu items to help drive sales.

Sales Associate

Backstage
01.2024 - 06.2024
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Engaged with customers to build rapport and loyalty.
  • Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.

Education

Lubbock High School
Lubbock Texas

Skills

  • Customer service
  • Effective multitasking
  • Patience and empathy
  • Cleaning and sanitation
  • Detail-oriented
  • Interactive communication skills
  • Greeting guests
  • Exceptional communication
  • Guest engagement
  • Cleanliness maintenance
  • Hospitality service expertise
  • Table bussing
  • Seating arrangements
  • Service prioritization
  • Guest seating

Interests

  • I love learning about pharmaceuticals, and hoping to become a pharmacist in the future Along with enjoying Nursing, Pathology, and Forensics
  • I enjoy sketching and drawing, which helps improve my creativity and attention to detail
  • Experimenting with different creative mediums, like watercolor, graphite, and acrylic to expand skills and techniques
  • Creating digital artwork using software like Photoshop, Illustrator, or Procreate
  • Drawing and Painting
  • Fashion
  • Volunteering for community initiatives to give back to local communities and make a positive impact
  • Getting involved in local advocacy groups to promote positive change in the community
  • Tech enthusiast, passionate about exploring the latest advancements and innovations
  • Community Cleanup
  • Music
  • Reading

Timeline

Hostess

Cracker Barrell
08.2024 - Current

Sales Associate

Backstage
01.2024 - 06.2024

Lubbock High School
Aliyah Hinojosa