Motivated and dependable professional with strong customer service, communication, and problem-solving skills. Experienced in handling customer concerns, managing daily responsibilities, and working effectively in fast-paced environments. Organized, adaptable, and quick to learn new processes. Strong team player with a proven work ethic and commitment to providing quality service and achieving company goals.
Work History
Program Coordinator
11 Months
Saint Florian Center | 08.2025 - 07.2026
Managed day-to-day operations for a youth development program serving 50+ elementary students.
Oversaw staff performance and organized daily activities for the program.
Planned educational programming and engaged families to enhance student participation.
Organized community events and field trips to strengthen community involvement and support for the program.
Associate Teacher
6 Years 10 Months
Indianapolis Public Schools | 09.2018 - 07.2025
Supported classroom instruction, promoted student learning, and maintained classroom management.
Implemented classroom management strategies to maintain a productive learning environment.
Adapted teaching methods to accommodate diverse learning styles and classroom environments.
Fostered a positive classroom atmosphere, promoting respect and collaboration among students.
Assisted in classroom management, ensuring a safe and orderly learning environment.
Engaged in professional development workshops to refine teaching practices and methodologies.
Followed classroom plans left by class teacher to continue student education and reinforce core concepts.
Upheld classroom routines to support student environments and maintain consistent schedules.
Developed strong rapport with students through consistent encouragement and support, fostering a positive learning atmosphere conducive to academic growth.
Automated Logistical Specialist (92A)
8 Years
U.S. Army Reserve | 05.2017 - 05.2025
Tracked inventory using GCSS-Army logistics systems.
Monitored inventory levels regularly using GCSS-Army logistics systems.
Conducted inventories and ensured accountability of Army property.
Processed supply requests and shipments while verifying delivery documents for compliance.
Conducted inventories to maintain accountability of Army property and support operational readiness.
Operated forklifts and warehouse equipment.
Cashier
7 Months
Fazolis | 08.2016 - 03.2017
Provided exceptional customer service to enhance overall dining experience.
Processed customer transactions efficiently using point-of-sale systems.
Maintained accurate cash register balances and reconciled discrepancies.
Assisted in training new staff on operational procedures and best practices.
Delivered food promptly to tables, ensuring optimal customer satisfaction and dining experience.
Assisted kitchen staff in expediting orders, maintaining efficiency during peak service hours.
Managed inventory of food items, restocking supplies to meet operational demands.
Bookseller/Cashier
2 Years 1 Month
IUPUI Bookstore | 07.2014 - 08.2016
Delivered exceptional customer service while operating register and managing inventory.
Assisted customers in locating textbooks and educational materials, enhancing overall customer experience.
Processed sales transactions efficiently using POS systems, ensuring accurate cash handling.
Organized inventory and restocked shelves to maintain optimal product availability for customers.
Implemented merchandising strategies to highlight promotions and increase product visibility within store layout.
Trained new staff on bookstore operations, policies, and customer service standards to ensure consistency.
Monitored stock levels and conducted regular inventory audits to minimize discrepancies and optimize replenishment cycles.
Collaborated with management on seasonal sales initiatives, contributing ideas that enhanced promotional effectiveness and customer engagement.
Managed cash register transactions accurately, ensuring proper handling of financial transactions and minimizing discrepancies.
Maintained an up-to-date knowledge of current literary trends, ensuring accurate recommendations for customers.
Education
Associate of Science - Information Technology
Campus University | 5221 Madison Avenue, Sacramento, California | 08-2028