Aliyah Parker
Buffalo,NY
Summary
Driven by a commitment to enhance quality of life, I leveraged compassionate caregiving and CPR/AED certification at People Incorporated, achieving significant improvements in client well-being. My expertise in crisis management and dedication to client support have consistently resulted in positive behavioral changes and heightened safety, underscoring my ability to meet and exceed employer expectations.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Direct Support Professional
People Incorporated
4 Chippewa Ct.
11.2017 - Current
- Maintained clean, safe, and well-organized patient environment.
- Documented progress notes thoroughly to track client achievements, concerns, or changes in behavior patterns that may need attention from the interdisciplinary team.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Assisted with crisis intervention to de-escalate challenging behavior and maintain peaceful encounters.
- Supported clients with personal care tasks, ensuring their dignity and privacy were maintained at all times.
- Enhanced quality of life for individuals with disabilities by providing compassionate and consistent direct support.
- Assisted clients in achieving personal goals through tailored care plans and daily skill-building activities.
- Monitored medication administration, maintaining accurate records to ensure client safety and compliance with prescribed treatment plans.
- Participated in ongoing training opportunities to stay current on best practices in disability support services.
- Provided ongoing communication between clients, families, and other service providers to enhance overall care coordination efforts.
- Assisted disabled clients to support independence and well-being.
- Maintained a safe and inclusive environment by addressing behavioral challenges with patience and understanding.
- Facilitated social outings and community integration activities, promoting inclusion and positive experiences for clients.
- Monitored clients to assess and report physical and behavioral changes to supervisors.
- Encouraged and supported clients to participate in recreational and leisure activities to promote social interactions and reduce loneliness.
- Addressed emergency situations calmly and effectively, prioritizing the safety of both clients and staff members involved.
- Promoted physical well-being by supporting clients in engaging in regular exercise routines or therapeutic activities suited to their abilities.
- Transported clients to medical and dental appointments to provide support.
- Monitored progress and documented patient health status changes to keep care team updated.
- Improved client self-sufficiency through teaching essential skills such as meal preparation, housekeeping, and financial management.
- Developed and implemented individualized care plans to meet individual needs of each client.
- Assessed clients'' needs on an ongoing basis, making adjustments to support plans as necessary to ensure optimal outcomes.
- Implemented individualized behavior management plans, reducing incidents of challenging behaviors within the residence.
- Organized recreational events that encouraged relationship building among clients and increased their sense of belonging within the group home setting.
- Advocated for clients' needs and rights in various settings, enhancing their quality of life.
Bakery Clerk
Tops Friendly Markets
5175 Broadway Avenue
04.2017 - 11.2017
- Checked expiration dates and rotated products to verify freshness and avoid spoilage.
- Balanced multiple tasks simultaneously during busy periods while still delivering exceptional customer service experiences.
- Prepared fresh baked goods daily, ensuring consistent high-quality products for customers.
- Arranged bakery displays to showcase baked goods, cakes, and pies to drive product sales.
- Maintained tidy and organized work area to comply with cleanliness standards.
- Ensured compliance with food safety regulations by maintaining a clean and organized workspace at all times.
- Assisted in inventory management by accurately tracking stock levels and promptly replenishing supplies as needed.
- Helped train new employees on proper baking techniques, equipment usage, and customer service best practices.
- Monitored counter and display inventory by replacing stock and requesting new products from kitchen to keep areas well-stocked for maximum sales.
- Collaborated with fellow bakery staff members to streamline production processes and improve overall efficiency.
- Recommended new bakery items to customers based on taste preferences, building rapport and boosting sales.
- Inspected goods to establish accurate pricing and labeling.
Cashier
Rite Aid
845 Abbott Rd.
08.2016 - 12.2016
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Caterer
Fantasy Island
2400 Grand Island Blvd.
06.2015 - 09.2015
- Provided friendly, courteous service to create memorable moments for guests.
- Enhanced client satisfaction by providing personalized catering services tailored to individual preferences and dietary requirements.
- Presented food and beverages on buffet tables and drink stations in line with formality and specifications of each event.
- Communicated with event coordinators and facility management to obtain appropriate catering accommodations.
Education
Associate of Applied Science - Medical Assisting
Bryant And Stratton College
Buffalo, NY05.2025
High School Diploma -
Buffalo Academy of Science Charter
Buffalo, NY06.2016
Skills
- First aid and safety
- Behavior redirection
- Client Support
- Compassionate Caregiving
- Medication Administration
- Behavioral Management
- Client documentation
- Housekeeping tasks
- Decision-making support
- Direct Patient Care
- Health and safety requirements
- Transportation
- Disability Awareness
- ADL support
- Social Skills Development
- Crisis Management
- Recreational Activities
- Patient Management
- CPR Certification
- First Aid Certification
- Attentive to People
- Ability to Lift
- Cooking meals
- Certified in CPR/AED
- Clear Communication
- Childcare experience
- Heartsaver First Aid (First Aid)
- Heartsaver CPR AED
Certification
- HIPAA certified
- Mandated reporter certified
- medication administration
- CPR
Timeline
Direct Support Professional
People Incorporated
11.2017 - Current
Bakery Clerk
Tops Friendly Markets
04.2017 - 11.2017
Cashier
Rite Aid
08.2016 - 12.2016
Caterer
Fantasy Island
06.2015 - 09.2015
Associate of Applied Science - Medical Assisting
Bryant And Stratton College
High School Diploma -
Buffalo Academy of Science Charter