Aliyah Payne
Willowick,USA
Summary
Compassionate Medical Assistant with a knack for completing tasks efficiently and productively. Possess specialized skills in patient care, medical record management, and clinical procedures. Excel in communication, empathy, and adaptability, ensuring seamless support to healthcare teams and providing exceptional service to patients.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Medical Assistant
Hometown Urgent Care
Garfield Heights, OH
07.2024 - Current
- Measured vital signs and took medical histories to prepare patients for examination.
- Secured patient information and maintained patient confidence by completing and safeguarding medical records.
- Worked effectively in team environments to make the workplace more productive.
- Provided support with front desk duties such as checking in patients, collecting copayments and deductibles, answering phones.
CLINICAL FIELD TRAINER
Wellnow Urgent Care
Cleveland, OHIO
09.2021 - 07.2024
- Obtain vitals signs
- Identified opportunities for process optimization through targeted training initiatives
- Developed innovative strategies for improving employee knowledge retention
- Provided on-site instruction, orientation, and mentoring for new staff members
- Triaged patients and performed vital checks for patient flow facilitation
- Prioritized patient needs identified through phone, electronic, and walk-in communication to comply with established guidelines
- Verified insurance benefits prior to treatment for accurate billing process
- Applied knowledge of HIPAA regulations to ensure the privacy of patient information was maintained at all times
MEDICAL ASSISTANT
University Hospitals Urgent Care
Beachwood, OH
03.2015 - 06.2021
- Cleaned and maintained medical equipment following procedures and standards.
- Administered injections, medications and treatments as directed by the physician.
- Collected samples from patients for laboratory testing purposes.
MEDICAL ASSISTANT INTERN
Centers Of Dialysis Care
Cleveland, OH
01.2014 - 12.2014
- Set up and operated dialysis machines to provide patient care.
- Provided emotional support for patients dealing with chronic illness
- Cleaned medical equipment or facilities.
- Transported patients from rooms and prepared for treatments.
Education
Trade - Medical Assistant
Cleveland Job Corps
Cleveland01.2014
HIGH SCHOOL DIPLOMA -
MC2 STEM High School
Cleveland05.2012
Skills
- Charting Expertise
- Wound Care and Irrigation
- Direct Patient Care
- Time Management
- Interpersonal Skills
- Routine Laboratory Testing
- CPR/First AID
- Omega Collector Trainer
- Patient-focused care
- Compassionate caregiver
Certification
- Certified Medical Assistant (NHA)
- CPR/First AID
- Certified Nursing Assistant
- Omega Collector Trainer (Omega Laboratories, Inc)
References
References available upon request.
Timeline
Medical Assistant
Hometown Urgent Care
07.2024 - Current
CLINICAL FIELD TRAINER
Wellnow Urgent Care
09.2021 - 07.2024
MEDICAL ASSISTANT
University Hospitals Urgent Care
03.2015 - 06.2021
MEDICAL ASSISTANT INTERN
Centers Of Dialysis Care
01.2014 - 12.2014
Trade - Medical Assistant
Cleveland Job Corps
HIGH SCHOOL DIPLOMA -
MC2 STEM High School
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