Aliyah Raynal
Los Banos,CA
Summary
Proven skills in promoting products and boosting revenue by connecting with customers and effectively communicating sales recommendations. Well-organized, reliable and experienced in setting up displays, restocking shelves and supporting in-store customers with knowledgeable assistance. Enhance store loyalty with unparalleled support.
Overview
2
2
years of professional experience
Work History
Inside Sales Representative
Foundation Building Materials LLC
San Jose, CA
07.2023 - Current
- Provided customers with product information, pricing and availability.
- Followed up on pending orders and inquiries in a timely manner.
- Cultivated and strengthened customer relationships to drive revenue growth.
- Maintained detailed records of customer interactions, orders and account status updates.
- Generated sales through outbound calling and lead follow-up efforts using scripts and other phone techniques.
- Conducted outbound calls to existing clients to upsell products or services.
Shift Leader
Dairy Queen
Capitola, CA
06.2022 - Current
- Assisted in training new employees on shift operations.
- Verified that cash drawers contained correct amounts of money during opening and closing shifts.
- Resolved customer complaints promptly and professionally.
- Supervised and led employees to maintain productivity and customer service levels.
- Provided exceptional customer service and maintained a positive attitude throughout the shift.
- Maintained an organized work environment by delegating tasks to staff as needed.
- Delegated tasks to employees and monitored activities and task completion.
- Educated customers about offerings, promotions and pricing to boost sales.
Education
High School Diploma -
Silver Creek High School
San Jose, CA06-2022
Skills
- Customer Service
- Lead Qualification
- Excellent Time Management
- Dependable
- Problem-Solving
- Inventory Counts
- Assigning Work
- Positive Attitude
- Cash Handling
- Sales and Upselling
Timeline
Inside Sales Representative
Foundation Building Materials LLC
07.2023 - Current
Shift Leader
Dairy Queen
06.2022 - Current
High School Diploma -
Silver Creek High School