Summary
Overview
Work History
Education
Skills
Interests
Timeline
Generic

Aliyah Shelton

Euless,TX

Summary

A creative leader skilled in team collaboration and documentation management, dedicated to driving service improvements and fostering positive engagement in diverse environments. Thorough team contributor with strong organizational capabilities. Experienced in handling numerous projects at once while ensuring accuracy. Effective at prioritizing tasks and meeting deadlines.

Dedicated professional prepared to bring extensive expertise and results-oriented approach to Specialist role. Known for effectively managing tasks and supporting organizational goals through collaborative efforts and adaptive strategies. Recognized for excellent communication and analytical skills, ensuring seamless operations and consistent outcomes. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

4
4
years of professional experience

Work History

Pickleball Specialist

City of Southlake
01.2024 - Current
  • Followed all company policies and procedures to deliver quality work.
  • Improved customer satisfaction rates through proactive problem-solving and efficient complaint resolution.
  • Collaborated with cross-functional teams to achieve project goals on time.
  • Evaluated customer needs and feedback to drive product and service improvements.

Camp Counselor

City of Grand Prairie
05.2023 - 08.2023
  • Worked with children of varying age, interest, skill, and developmental levels.
  • Ensured camper safety by enforcing camp rules, supervising group activities, and responding promptly to incidents or concerns.
  • Led groups of children safely through variety of camp activities.
  • Acted as a positive role model, demonstrating strong leadership skills and exemplifying the camp''s core values.

Customer Service Representative

Amazon
05.2021 - 10.2022


  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Responded to customer requests for products, services, and company information.

Education

Bachelor of Arts - Political Science And Government

The University of Texas At Arlington
Arlington, TX
05-2025

Skills

  • Customer relations
  • Problem solving
  • Decision-making
  • Documentation management
  • Creative and energetic
  • Team leadership
  • Relationship building
  • Positive engagement
  • Positive reinforcement
  • Time management

Interests

  • Enjoy hobbies that combine physical activity with outdoor exploration
  • Crafting and DIY Projects
  • Team Sports
  • Volunteering at local animal shelters and rescue organizations
  • Tech enthusiast, passionate about exploring the latest advancements and innovations

Timeline

Pickleball Specialist

City of Southlake
01.2024 - Current

Camp Counselor

City of Grand Prairie
05.2023 - 08.2023

Customer Service Representative

Amazon
05.2021 - 10.2022

Bachelor of Arts - Political Science And Government

The University of Texas At Arlington
Aliyah Shelton