Aliyah Spangler
Midland,Michigan
Summary
Personable and dedicated individual with extensive experience in customer service industry. Solid team player with upbeat, positive attitude and proven skill in establishing relationships with clients. Motivated to maintain customer satisfaction and contribute to company success. Enthusiastic and results-oriented with demonstrated passion maintaining relationships, cultivating partnerships and growing businesses
Overview
3
3
years of professional experience
Work History
Customer Service Representative
Auto innovations
Midland, MI
07.2021 - 09.2023
- Answered customer inquiries and provided accurate information regarding products and services.
- Reviewed, analyzed and prepared payments for accuracy and completeness prior to processing.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Identified needs of customers promptly and efficiently.
- Assisted with customer requests and answered questions to improve satisfaction.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
Leasing Coordinator
Ayre Rhinehart Realtors
Midland, MI
10.2023 - 04.2024
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Understood and followed oral and written directions.
- Identified needs of customers promptly and efficiently.
- Planned and completed group projects, working smoothly with others.
- Assisted with customer requests and answered questions to improve satisfaction.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Reviewed and verified applications for accuracy and completeness.
- Presented Credit information and other information to potential owners
Education
High School Diploma -
Bullock Creek High School
Midland, MI06-2021
Business Managment
Mid Michigan Community College
Mt Pleasant, Michigan Skills
- Customer Inquiries
- Focused On Customer Satisfaction
- Customer Outreach
- Customer Service
- Records Maintenance
- Data Management
- Information Protection
- Inbound And Outbound Calling
- Call Documentation
- Inquiry Requests
- Documentation Skills
- Schedule Management
- Data Entry
Affiliations
- Competed in my Jr-high and Sr-high equestrian team
- Volunteered at Messiah Lutheran church for summer camps
Accomplishments
- 40-hour fundamentals of Real Estate
Languages
English
Native/ Bilingual
References
ManagementRhineharMallek
- Casey MallRhinehartRhinehart Real Estate Partners) 989-513-1365Rohn>
- Kelly Rohn (Friend) 989-798-0178
More Available upon request
Timeline
Leasing Coordinator
Ayre Rhinehart Realtors
10.2023 - 04.2024
Customer Service Representative
Auto innovations
07.2021 - 09.2023
High School Diploma -
Bullock Creek High School
Business Managment
Mid Michigan Community College