Aliyah Trader
Hillsboro ,IL
Summary
Proactive and adaptable professional with experience in loans and customer service. Ability to learn quickly, and seeking a transition into a healthcare position by utilizing transferable skills in maintaining confidentiality, time management, collaboration, computer literacy, and teamwork. Abundantly passionate about providing care for others.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Loan Specialist
Bank of Hillsboro
04.2022 - Current
- Creates loan files and ensures that all required information has been documented.
- Assisted in the development of training materials for new Loan Specialists, contributing to overall team success.
- Collaborates with loan officers to ensure customer inquiries are taken care of in a timely manner.
- Maintains confidentiality of all sensitive information regarding customers and their loans.
- Manages approximately
- Assists customers with paying their loan payments over the phone.
- Works with customers over the phone to address their questions or concerns and assists in reaching a solution.
Cashier/Server
Sweet Addictions
03.2020 - 06.2022
- Greeted customers entering store and responded promptly to customer needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Managed high-volume of orders during peak hours while maintaining accuracy and speed.
- Collaborated with team members to maintain a clean, well-stocked store environment.
- Mentored new employees on cashier duties and best practices, improving overall staff performance.
- Ensured compliance with company policy and procedures regarding handling food.
Education
Associate Degree in Nursing - Nursing
Lincoln Land Community College
Springfield, IL12-2026
CNA Certificate - Basic Nurse Assistant
Lincoln Land Community College
Springfield, IL07-2024
High School Diploma -
Hillsboro High School
Hillsboro, IL 05-2022
Skills
- Experienced in software usage
- Customer service expertise
- Collaborative teamwork
- Effective organizational skills
- Adaptability
- Attention to Detail
- Time Management
Certification
- CNA - Certified Nurse Assistant
- BLS CPR
Timeline
Loan Specialist
Bank of Hillsboro
04.2022 - Current
Cashier/Server
Sweet Addictions
03.2020 - 06.2022
Associate Degree in Nursing - Nursing
Lincoln Land Community College
CNA Certificate - Basic Nurse Assistant
Lincoln Land Community College
High School Diploma -
Hillsboro High School
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