Aliyana Kan
Lowell,MA
Summary
Upbeat and customer-focused professional with a strong background in customer service and team collaboration. Flexible and approachable, with strong organizational, and time management skills. Recognized for effective communication and training new employees, ensuring exceptional service and operational efficiency.
Overview
6
6
years of professional experience
Work History
Store Associate
CVS Pharmacy
Brighton, Massachusetts
06.2023 - Current
- Processed customer transactions efficiently at a busy retail establishment.
- Organized merchandise displays to enhance product visibility, and stocked shelves and replenished inventory as needed.
- Engaged positively with each customer, providing professional, and polite support for sales and service needs.
- Participated in training new employees on store procedures.
Team Member
Vitality Bowls
Watertown, Massachusetts
06.2025 - 07.2025
- Prepared fresh ingredients for daily meal production and customer requests, and operated kitchen equipment safely to prepare various food items.
- Maintained cleanliness and organization of work areas.
- Performed opening and closing duties, such as setting up displays.
Receptionist
Arts Beauty Lounge
Boston, Massachusetts
05.2020 - 06.2023
- Scheduled appointments and maintained calendars for staff members.
- Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
- Provided excellent customer service at all times while interacting with both internal and external customers.
- Maintained a neat reception area by organizing materials and tidying up furniture.
Education
Associate of Arts - Criminal Justice
North Shore Community College
Lynn, MA06-2027
High School Diploma -
Boston Latin Academy
Dorchester, MA06-2023
Skills
- Customer service
- Team building and collaboration
- Effective communication
- Organization
- Friendly, positive attitude
- Inventory management
- Sales support
Timeline
Team Member
Vitality Bowls
06.2025 - 07.2025
Store Associate
CVS Pharmacy
06.2023 - Current
Receptionist
Arts Beauty Lounge
05.2020 - 06.2023
Associate of Arts - Criminal Justice
North Shore Community College
High School Diploma -
Boston Latin Academy