Summary
Work History
Education
Skills
Timeline
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Aliyana Nelson

Staten Island,NY

Summary

Enthusiastic Sales and Customer Service professional with expertise in communication and negotiating. Driven to provide superior quality customer service. Innovative in leveraging extensive knowledge of products and services as well as creating solutions for customers to drive loyalty, retention and revenue. Highly adept at training, managing, coaching and mentoring sales and customer service associates with talent for interacting with staff at all levels of organization and public.

Work History

Sales Representative

Forever 21
01.2022 - 04.2022
  • Developed and maintained comprehensive understanding of products, services and competitors to enhance sales presentations.
  • Organize store merchandize and restocking the floor
  • Keeping fitting room clean and clear of items left back.
  • Retained excellent client satisfaction ratings through outstanding service delivery

Cashier

Harold's Shrimp & Chicken
12.2021 - 01.2022
  • Greeted customers entering store and responded promptly to customer needs.
  • Built relationships with customers to encourage repeat business.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Greeted customers entering store and responded promptly to customer needs.

Education

GED -

YouthBuild IMPACT
Staten Island, NY 10301
09.2023

Miami Beach High School
Miami Beach, FL
09.2019

Skills

  • Excellent verbal skills
  • Salesmanship
  • Adaptable
  • Microsoft
  • Dedicated
  • Very organized
  • Customer Relations
  • Client Service
  • Sales expertise

Timeline

Sales Representative

Forever 21
01.2022 - 04.2022

Cashier

Harold's Shrimp & Chicken
12.2021 - 01.2022

GED -

YouthBuild IMPACT

Miami Beach High School

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Aliyana Nelson