Aliysha Almonte
Newark,NJ
Summary
Driven and dependable Cashier/Clerk from West Kinney Mini Market, excelling in customer service and cash handling. Demonstrated ability to enhance customer satisfaction and loyalty, achieving high accuracy in transactions. Skilled in communication and problem-solving, fostering positive customer relationships and maintaining operational excellence. Proven track record in improving transaction speed by staying informed on product updates, showcasing exceptional work ethic and integrity.
Overview
6
6
years of professional experience
Work History
Cashier/Clerk
West Kinney Mini Market
30 West Kinney St, Newark, NJ, 07102
04.2018 - Current
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Restocked and organized merchandise in front lanes.
- Assisted customers with returns, refunds and resolving transaction issues.
- Stocked, tagged and displayed merchandise as required.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Answered questions about store policies and addressed customer concerns.
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Worked closely with shift manager to solve problems and handle customer concerns.
- Contributed to store success by maintaining high standards of cleanliness throughout the facility.
- Improved transaction speed without sacrificing accuracy by staying up-to-date on product pricing changes.
- Developed rapport with regular customers, offering personalized service that fostered brand loyalty.
- Operated cash register to record transactions accurately and efficiently.
- Conducted inventory counts by adding each item in stock and documenting in computer system.
- Managed incoming calls professionally, directing callers to appropriate personnel or taking detailed messages when necessary.
Education
Bachelor of Science - Psychology
Rutgers, The State University of New Jersey
Newark, NJ05.2025
High School Diploma -
East Side High School
Newark, NJ06.2020
Skills
- Customer Service
- Customer Assistance
- Work Ethic and Integrity
- Patience and Empathy
- Time management skills
- Cash Handling
- Cleaning and sanitizing
- Reliability and punctuality
- Written and verbal communication
- Professionalism and Courtesy
- Cash handling expertise
- Payment Processing
Languages
Spanish
Native or Bilingual
Timeline
Cashier/Clerk
West Kinney Mini Market
04.2018 - Current
Bachelor of Science - Psychology
Rutgers, The State University of New Jersey
High School Diploma -
East Side High School