Alizabeth Mendoza
Bakersfield,CA
Summary
Dedicated Customer Service professional with a history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
6
6
years of professional experience
Work History
Office Administrator
Sunrun
03.2021 - Current
- Assisted in organizing and overseeing assignments to drive operational excellence.
- Scheduled conference rooms, prepared agendas, and maintained calendars to prepare for meetings and events.
- Reconciled account files and produced monthly reports.
- Maintained electronic and paper filing systems for easy retrieval of information.
- Coordinated communications, financial processing, registration, recordkeeping, and other administrative functions.
Technical Support Representative
Conduent
01.2019 - 12.2020
- Assisted customers in identifying issues and explained solutions to restore service and functionality.
- Documented support interactions for future reference.
- Used ticketing systems to manage and process support actions and requests.
- Resolved diverse range of technical issues across multiple systems and applications for customers and end-users across various time zones.
Casino Croupier
Knighted Ventures
01.2018 - 01.2019
- Collected and distributed losing and winning bets by calculating odds and payouts.
- Monitored game table for signs of cheating or other criminal activities by observing body language and behaviors of gamblers.
- Explained rules, variations and betting structures of games such as Baccarat, Blackjack, and Pai Gow.
- Maintained personable and professional demeanor when dealing with ill-mannered or dishonest casino-goers.
Education
Associate of Science -
Taft College
Taft, CA12.2025
High School Diploma -
Golden Valley High School
Bakersfield, CA05.2016
Skills
- Inbound Phone Call Handling
- Strategic Planning
- Effective Written and Verbal Communication
- Microsoft Office
Timeline
Office Administrator
Sunrun
03.2021 - Current
Technical Support Representative
Conduent
01.2019 - 12.2020
Casino Croupier
Knighted Ventures
01.2018 - 01.2019
Associate of Science -
Taft College
High School Diploma -
Golden Valley High School
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