Gabriella J. Curbelo
Nesquehoning,PA
Summary
Creative, energetic professional skilled in office administration, business communications, team collaboration and qualitative and quantitative analysis. Proven to bring streamlined complicated operations in a fast-paced environment. Manages diversified office administrative functions, manages events, offers customer assistance and provides team support.
Overview
5
5
years of professional experience
Work History
Office Administrator
Digital Advertising Boss, LLC
Jim Thorpe, USA
07.2022 - Current
- Project, account, and task management utilizing Google Apps and third party software.
- Scheduling, email management, and client communication.
- Managed account information updates in database to ensure data accuracy and accessibility.
- Accounting/bookkeeping, payroll, reporting, and client invoicing.
- Managed daily office operations to support team productivity and efficiency.
- Coordinated executive and staff schedules to optimize meeting efficiency.
- Communicated with clients to address inquiries and provide information.
- Maintained organized filing systems and electronic records for improved information retrieval.
Customer Experience Specialist
Blue Ridge Communications
Palmerton, USA
03.2025 - 03.2026
- Delivered exceptional customer service via online support, phone, chat, and email, enhancing customer satisfaction.
- Executed order entry, troubleshooting, and submission of customer service tickets to resolve issues effectively.
- Facilitated billing support and managed payment profiles and arrangements, ensuring accurate billing processes.
- Create new customer profiles, upgrade/downgrade services, and disconnect services.
Patient Service Representative
Advanced Obstetrics and Gynecology, LLC
Flemington, USA
03.2021 - 10.2022
- Managed office front-end operations, including patient calls, scheduling, and check-ins to enhance patient experience.
- Executed patient insurance reports, prepared charts, and scanned documents for doctor review, ensuring accurate patient records.
- Maintained and organized labor delivery cart in hospital setting to support efficient medical operations.
Education
Paralegal Studies -
Fairleigh Dickinson University
Florham Park, NJ05-2018
Criminal Justice -
County College of Morris
Randolph, NJ05-2017
High school diploma -
Roxbury High School
Roxbury Township, NJ06-2014
Skills
- Office Management
- Administrative Support
- Project management
- Scheduling coordination
- Calendar management
- Data Entry
- Document Management
- Data accuracy
- Billing support
- Bookkeeping
- Customer service
- Client relations
- Inbound phone call handling
- Time management
- Attention to detail
- Effective communication
- Problem solving
- Inbound phone call handling
- Calendar management
Timeline
Customer Experience Specialist
Blue Ridge Communications
03.2025 - 03.2026
Office Administrator
Digital Advertising Boss, LLC
07.2022 - Current
Patient Service Representative
Advanced Obstetrics and Gynecology, LLC
03.2021 - 10.2022
Paralegal Studies -
Fairleigh Dickinson University
Criminal Justice -
County College of Morris
High school diploma -
Roxbury High School