Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Alkeia R. Barnes

Queens,NY

Summary

Reliable professional with 10+ years of training and experience serving individuals and agencies in direct services and administrative support roles. Currently seeking professional opportunities in an office setting. Technical experience with Windows, iOS, and Microsoft Office Suite.

Overview

17
17
years of professional experience
1
1
Certification

Work History

Air Freight Agent

UPS Supply Chain Solutions
11.2022 - Current
  • Created documents of load plans, cargo cleanliness inspections, and transportation processes.
  • Negotiated and arranged transport of goods with shipping or freight companies.
  • Checked import and export documentation to determine cargo contents and classified goods into different tariff or fee groups.
  • Utilized computer systems to manage cargo shipments and accurately track goods.
  • Resolved any customer inquiries or complaints to restore satisfaction.
  • Liaised with customers provide status updates and explain cargo shipment delays.
  • Implemented and maintained security protocols to safeguard cargo shipments.

Corrections Officer

NYC Department of Corrections
12.2016 - 06.2022
  • Provided supervision for pretrial detainees at Riker’s Island up to 50 inmates to maintain safety and order in the facility.
  • Supervised meal times, social and legal visits, recreational programs, and other congregate activities; maintained effective, collaborative communication with other Correction Officers to ensure the safety of inmates and staff.
  • Inspected assigned areas for conditions which threatened security; conducted searches in order to detect contraband; completed incident reports and maintained appropriate logs.
  • Observed unwell inmates and made recommendations concerning medical and/or psychiatric referrals.
  • Escorted inmates within and outside of the facility; transported inmates offsite in department vehicles.

Program Director Assistant

Jacob Riis Settlement House
06.2009 - 08.2009
  • Assisted the Director with the planning and daily operations of the center in accordance with the mission and policies of the agency; administered everyday activities of the program and maintained facility.
  • Developed educational workshops and specialty programs for adolescents; communicated with local school administration and community stakeholders to support adolescent programming goals.
  • Coordinated with Program Manager and designed strategic plans and prepared financial reports; ensured compliance with agency policies.

Data Entry Specialist

Kamco Supply
05.2008 - 01.2009
  • Provided data entry for commercial material supplier.
  • Compiled, sorted and verified the accuracy of data; located and corrected data entry errors.
  • Maintained logs of activities of completed work; loaded machines with required input or output media such as paper, cards, and disk.

Education

M.S. - Entertainment Business

Full Sail University
Winter Park, FL
09.2016

B.S. - Business Administration

Elizabeth City State University
Elizabeth City, NC
05.2011

Skills

  • Transportation planning
  • Cost analysis
  • Insurance coordination
  • Documentation expertise
  • Freight management
  • Customs compliance
  • Rate negotiation
  • Hazardous materials handling
  • Claims management
  • Data entry proficiency
  • Shipping documents preparation
  • Logistics planning
  • Shipping document verification
  • Incident prevention
  • File and record maintenance
  • Crisis prevention intervention (CPI)
  • Excellent problem solver

Certification

  • Nontraditional Employment for Women, New York, NY
  • Pre-Apprenticeship Training Program
  • Completed Coursework Carpentry, Tool Identification and Usage, Blueprint Reading, Trades Mathematics, Construction Terminology, Health and Safety Standards, Strength Training, Basic Building Science, and Basic Electricity
  • Received 30-hour OSHA General Industry Certificate in Safety and Health
  • Proficient with various handsaws, hammers, wood planes, squares, clamps, and screwdrivers, tape measure, stick ruler, plumb bob, laser, wood chisel, cordless drill, flat/pry bar, sheetrock place, nail set, utility knife, tin snips, and other basic hand tool

Timeline

Air Freight Agent

UPS Supply Chain Solutions
11.2022 - Current

Corrections Officer

NYC Department of Corrections
12.2016 - 06.2022

Program Director Assistant

Jacob Riis Settlement House
06.2009 - 08.2009

Data Entry Specialist

Kamco Supply
05.2008 - 01.2009

B.S. - Business Administration

Elizabeth City State University

M.S. - Entertainment Business

Full Sail University

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Alkeia R. Barnes