Compassionate and reliable professional with a strong foundation in direct patient care and customer service. Recognized for effective patient education and the ability to coordinate care, ready to contribute to a collaborative healthcare environment.
Overview
7
7
years of professional experience
Work History
Medical Assistant
Physicians & Surgeons
Starkville, MS
02.2025 - Current
Assisted in patient intake procedures and documentation management.
Coordinated appointment scheduling using electronic health record systems.
Conducted preliminary patient assessments and vital sign measurements.
Educated patients on medication usage and follow-up care instructions.
Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
Front Desk Receptionist
Children’s Health Center
Columbus, MS
07.2024 - 01.2025
Greeted and assisted patients, ensuring a welcoming atmosphere at front desk.
Managed appointment scheduling using electronic health record system for optimal patient flow.
Answered multi-line phone system, addressing inquiries with professionalism and accuracy.
Maintained patient confidentiality while processing sensitive information efficiently.
Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
Assisted in training new staff on front desk procedures and customer service best practices.
Teacher
First United Methodist Child Care Center
West Point, MS
03.2023 - 06.2024
Developed and implemented engaging lesson plans tailored to diverse learning styles.
Fostered a safe, nurturing classroom environment encouraging student participation and collaboration.
Collaborated with parents to track student progress and address individual needs effectively.
Utilized educational technology tools to enhance interactive learning experiences for students.
Developed strong relationships with students, parents, and colleagues by maintaining open lines of communication and fostering a supportive learning environment.
Nursing Assistant
North Mississippi Medical Center
Tupelo, MS
01.2020 - 01.2023
Assisted with daily patient care activities, ensuring comfort and safety.
Monitored vital signs, documenting changes accurately in electronic health records.
Supported nursing staff by preparing patient rooms and maintaining cleanliness standards.
Communicated effectively with patients and families regarding care plans and needs.
Collaborated with healthcare team to implement patient-centered care strategies.
Responded promptly to patient calls, demonstrating compassion and attentiveness.
Helped patients effectively manage routine bathing, grooming, and other hygiene needs.
Checked patient vitals such as temperature, blood pressure, and blood sugar levels.