Alkira Jefferson
Fort Lee
Summary
Sociable server offering several years of experience delivering friendly, prompt service to customers. Skillful in making personalized menu recommendations and managing opening duties. In-depth knowledge of POS system operations, food safety, and sanitation regulations.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Server
Kura Sushi
Fort Lee
09.2020 - Current
- Responded efficiently to guest inquiries and complaints with professionalism.
- Trained new employees on restaurant procedures and plating techniques.
- Greeted customers, answered questions, and recommended specials to increase profits.
- Operated POS terminals to input orders, split bills, and calculate totals.
- Displayed enthusiasm and knowledge about restaurant's menu and products.
- Took reservations and to-go orders, streamlining processes for customers and restaurant.
- Informed customers of daily specials and signature menu items to enhance dining experience.
- Checked with guests for feedback, resolving issues and refilling beverages promptly.
- Maintained awareness of daily specials, new menu items, and promotions for effective service.
- Communicated customer allergies and special requests to kitchen staff accurately.
- Ensured courteous and efficient service for each guest throughout dining experience.
- Monitored dining room for cleanliness, proper setup, and compliance with health standards.
Education
High School Diploma -
Fort Lee High School
Fort Lee, NJ06-2020
Skills
- Customer service
- Menu knowledge
- Reservation management
- Server training
- Cash handling
- Table bussing
- Beverage preparation
Extracurricular Activities
- Library Assistant
- Volunteering Fort Lee Tree Lighting Events
Certification
- StateFoodSafety Food Handlers Essential Certificate
Timeline
Server
Kura Sushi
09.2020 - Current
High School Diploma -
Fort Lee High School
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