Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Alla Panova

Jersey City,NJ

Summary

Dynamic sales professional skilled in sales management, customer relationship management, and inventory oversight. Successfully led teams to achieve sales targets while ensuring exceptional customer experiences through effective engagement strategies.

Dependable, highly organized, punctual, energetic, patient and respectful towards Team and Customers.

Fast learner and operationalist.

Overview

41
41
years of professional experience

Work History

Sales Lead

LOFT
New York, New York
06.2024 - Current
  • Led team to achieve sales goals and enhance customer engagement.
  • Managed cash register operations using POS system and processed sales and returns.
  • Customer Service
  • Opening and closing store procedures
  • Fulfilling Order from store online orders

Sales Associate

Disney Store
New York, New York
09.2023 - 12.2024
  • Assisted customers in selecting merchandise and provided product knowledge.
  • Maintained organized and visually appealing sales floor displays.
  • Processed customer transactions accurately and efficiently at the register.
  • Managed inventory by restocking merchandise and conducting stock checks.
  • Helped customers find specific products, answered questions, and offered product advice.
  • Greeted customers and provided exceptional customer service.
  • Performed cashier duties such as accepting payments, issuing receipts and counting money back change.

Sales Lead

Gap
Edgewater, NJ
11.2021 - 06.2023
  • Managed cash register operations using POS system and processed sales and returns.
  • Replenished and arranged items to maintain appearance.
  • Received and organized shipments in stockroom.

Sales Associate

Gap
New York, New York
05.2017 - 10.2021
  • Processed customer transactions accurately and efficiently at the register.
  • Collaborated with team members to achieve store goals and improve service.
  • Helped customers find specific products, answered questions, and offered product advice.
  • Maintained Fitting rooms and assisted customers.

Leading Specialist

Vnesheconombank
Moscow, Russia
05.1985 - 12.1991

Managed Letters of Credit with banks in India and Latin America to ensure timely processing

  • Exercised authority as First signature holder to facilitate approvals
  • Coordinated correspondence with international bankers to enhance collaborative efforts

Education

Master of Science - Foreign Economic Relations

Moscow State Institute If Foreign Relations
Moscow, Russia
01-1985

Skills

  • Sales management
  • Customer relationship management
  • Customer engagement
  • Inventory management
  • Order fulfillment
  • Cash register operation
  • Visuals and Merchandising

Languages

Russian
Native/ Bilingual
English
Full Professional

Timeline

Sales Lead

LOFT
06.2024 - Current

Sales Associate

Disney Store
09.2023 - 12.2024

Sales Lead

Gap
11.2021 - 06.2023

Sales Associate

Gap
05.2017 - 10.2021

Leading Specialist

Vnesheconombank
05.1985 - 12.1991

Master of Science - Foreign Economic Relations

Moscow State Institute If Foreign Relations
Alla Panova