Allan Anker
Reno,NV
Summary
Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
27
27
years of professional experience
1
1
Certification
Work History
Repair Technician
Bizarre Guitar
Reno, Nevada
01.2023 - Current
- I perform the needed repairs on all damaged guitars that arrive from Gibson, Fender, Paul Reed Smith Etc.
- Perform all repairs needed that are brought in by outside customers in need of service.
- All repairs done by me are picked up at Bizarre Guitar by authorization from Mr Golden (owner.) and taken to my shop at home and returned to Bizarre Guitar upon completion of repairs.
- Before and after photos of all repairs done are available upon request.
Store Manager
Czyz's Appliance
Reno, Nevada
06.2003 - Current
- Balanced sales, reconciled cash and made bank deposits to facilitate opening and closing duties.
- Trained and mentored associates to teach daily tasks and procedures.
- Managed inventory tracking and physical inventory counts to minimize loss.
- Oversaw inventory management through cycle counts, audits and shrinkage control.
- Built customer confidence by actively listening to concerns and complaints and quickly resolving issues.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Updated and maintained store signage and displays.
- Enhanced customer satisfaction and store operations through relationship building and daily problem-solving.
Luthier /Business Owner/Operator
Anker Custom Guitars
Reno, Nevada
03.1997 - Current
- Provided technical advice regarding maintenance of string instruments during post-sale consultation sessions.
- Utilized saws, routers and other power tools for shaping wooden pieces into desired form.
- Applied lacquer finishing coats to completed string instruments.
- Constructed custom acoustic guitar bodies from raw materials such as mahogany or maple wood.
- Inspected and repaired string instruments such as guitars, violins, and ukuleles for customers.
- Performed repairs on cracked tops, backs, necks and sides of string instruments.
- Tested finished string instruments for playability before delivering them to customers.
- Drilled holes in instrument body parts for attaching hardware components like machine heads or strap buttons.
- Installed new bridges, nuts, saddles and tuners on customer's instruments.
- Replaced worn out parts with new ones when necessary for repair work or customization requests from clients.
- Installed pickups onto electric guitars according to client's specifications.
- Completed instrument overhauls and restorations on various brands/models.
- Maintained inventory of parts, tools, and materials for repairs.
- Conducted emergency repairs during live performances or events.
- Filled holes and cracks, polishing instruments with compounds and buffering and burnishing to reinforce finish.
- Fabricated custom parts using woodworking, metalworking, and soldering techniques.
- Built over 1 new instruments per month, including electric and acoustic instruments.
- Collaborated with musicians to assess instrument performance needs.
- Tested musical instruments to evaluate sound quality and locate defects, repairing or adjusting as necessary.
- Set pricing structures according to market analytics and emerging trends.
- Established favorable relationships with vendors and contractors, facilitating contract negotiation and development of marketing and sales strategies.
- Conferred with customers to understand needs and finalize purchase orders.
- Reconciled daily sales, prepared bank deposits and assessed financial transaction reports.
- Used hand and power tools, glue, resin, clamps and lubrication to disassemble and reassemble instruments as part of repair process.
- Utilized specialized tools to disassemble and reassemble instruments.
- Advised customers on proper care/maintenance of musical instruments.
- Monitored cash flow to ensure proper budgeting of resources.
- Negotiated contracts with vendors for supplies and services.
- Maintained relationships with existing clients by providing superior customer service.
- Photos of builds are available upon request.
Education
High School Diploma -
Mark Keppel High School
Alhambra, CA06-1982
Skills
- Equipment Repair
- System Testing
- Component Replacement
- Equipment Inspection
Certification
- Certified Master, San Soo Kung Fu - [2000Year]
Timeline
Repair Technician
Bizarre Guitar
01.2023 - Current
Store Manager
Czyz's Appliance
06.2003 - Current
Luthier /Business Owner/Operator
Anker Custom Guitars
03.1997 - Current
High School Diploma -
Mark Keppel High School