Allan Barraza
El Cajon,CA
Summary
Dedicated restaurant waiter with a proven track record in delivering exceptional customer experiences. Skilled in complaint resolution, guest engagement, and maintaining food safety standards.
Overview
7
7
years of professional experience
Work History
Restaurant Waiter
Swami's Cafe
08.2018 - 01.2026
- Delivered exceptional customer service, ensuring a positive dining experience for all guests.
- Collaborated with kitchen staff to optimize food delivery and maintain service efficiency.
- Managed multiple tables simultaneously while maintaining attention to detail and accuracy in orders.
- Resolved guest complaints promptly, enhancing overall satisfaction and loyalty to the cafe.
- Organized dining area to create inviting atmosphere, contributing to increased patronage during busy shifts.
- Maintained clean and organized dining areas for optimal guest experience.
- Cultivated warm relationships with regular customers.
- Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
- Supported fellow waitstaff through teamwork during busy times, sharing responsibilities as needed.
- Maintained professional demeanor under pressure while managing challenging situations involving dissatisfied customers.
Intern
Virtus Law Group, LLP
06.2024 - 08.2024
- Conducted legal research to support case preparation, improving overall case readiness.
- Assisted attorneys in client interviews, fostering effective communication and information gathering.
- Reviewed and summarized case files, enhancing accessibility to critical information for attorneys.
- Maintained confidentiality of sensitive client information, reinforcing trust and ethical standards.
- Developed organizational systems for case management documents, increasing operational efficiency within the firm.
- Gained valuable experience working within a specific industry, applying learned concepts directly into relevant work situations.
- Sorted and organized files, spreadsheets, and reports.
- Analyzed problems and worked with teams to develop solutions.
Education
Bachelor of Arts - Political Science
University of California, Santa Barbara
Santa Barbara, CA06-2027
High School Diploma -
Granite Hills High School
1719 E Madison Ave, El Cajon, CA 9201906-2022
Skills
- Customer service
- Order taking
- Cleanliness
- Service quality
- Problem-solving
- Food safety awareness
- Guest engagement
- Complaint resolution
- Menu description knowledge
- Legal writing
- Legal drafting
- Document review
- Legal research
Accomplishments
Competed in CyberPatriot and qualified for the National Finals, ranking among the top teams nationally in system security and network defense.
Languages
Spanish
Native or Bilingual
Timeline
Intern
Virtus Law Group, LLP
06.2024 - 08.2024
Restaurant Waiter
Swami's Cafe
08.2018 - 01.2026
Bachelor of Arts - Political Science
University of California, Santa Barbara
High School Diploma -
Granite Hills High School