Allan Dos Santos
Long Island City,NY
Summary
Hardworking employee with mixology expertise, customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
4
4
years of professional experience
Work History
Bartender
Oscar Wilde's Irish Pub
New York, NY
11.2024 - Current
- Ensured proper sanitation of bar area, glassware, utensils, and equipment.
- Greeted customers and provided excellent customer service.
- Maintained knowledge of bar and menu options to prepare drinks and make food recommendations.
- Effectively multitasked within fast-paced environment.
- Remained calm and poised during busy periods, promoting great customer service to guests.
Bartender
Altair Nyc Restaurant
New York, NY
01.2022 - 04.2024
- Greeted customers and provided excellent customer service.
- Prepared alcoholic and non-alcoholic beverages according to recipe standards.
- Ensured proper sanitation of bar area, glassware, utensils, and equipment.
- Maintained inventory of liquor, beer, wine, and other beverage items.
- Provided drink suggestions to customers based on their preferences.
- Processed payments accurately and efficiently with POS system.
- Mixed and served both alcoholic and non-alcoholic drinks for patrons by following standard recipes and procedures.
- Maintained knowledge of bar and menu options
- Prepared cocktails from bar recipes and served wine, draft and bottled beer.
- Trained new bartenders on drink preparation and upselling techniques.
- Managed bar area, cocktail design and menu and handled inventory, regulation compliance and customer relationships.
- Recommended food and drinks to patrons based on preference, pairings and special promotions.
- Upsold customers from shelf to premium brands to help boost sales.
- Introduced bar staff to precision pouring and waste reduction tactics to lower liquor costs.
- Effectively multitasked within fast-paced environment.
- Greeted guests with friendliness and professionalism.
- Described drink flavors and taste profiles to customers to help with ordering decisions.
Barback
Harry’s Table Cipriani
New York, NY
07.2021 - 01.2022
- Assisted bartenders by stocking beer, wine, liquor, and other bar items.
- Restocked ice and prepared garnishes for drinks.
- Cleaned the bar area including counters, glasses, and utensils throughout shift.
- Organized bottles and cans on shelves according to brand or type.
- Provided excellent customer service while interacting with guests in a friendly manner.
- Stocked refrigerating units with wines or bottled beer and replaced empty beer kegs.
- Replenished bar glasses, garnishes and condiments.
Education
High School Diploma -
Information Technology High School
Long Island City, NY06-2022
Skills
- Task Prioritization
- Customer Relations
- Customer Service
- Organization and Time Management
- Basic Math
- Flexible and Adaptable
Timeline
Bartender
Oscar Wilde's Irish Pub
11.2024 - Current
Bartender
Altair Nyc Restaurant
01.2022 - 04.2024
Barback
Harry’s Table Cipriani
07.2021 - 01.2022
High School Diploma -
Information Technology High School