Allan Menzies
Clermont,USA
Summary
Dynamic and skilled bartending professional with extensive knowledge of liquors, beers, and mixed drinks. Expertise in crafting standard, innovative, and signature cocktails that delight customers while fostering an enjoyable and vibrant bar atmosphere. Committed to delivering exceptional customer service through relationship building and enhancing community engagement. Proven ability to maintain a clean and organized workspace, ensuring an enjoyable experience for all patrons.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Bartender
Salt Shack On The Lake
02.2024 - Current
- Played a key role in the launch team for the grand opening, ensuring seamless operation and customer service from day one.
- Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
Lead Bartender & Shift Supervisor
Old River Tap & Social
07.2020 - 04.2023
- Educated staff and customers on rotating local craft beer selection of dozens of local breweries
- Developed seasonal craft cocktail menu as well as preparing various simple syrups, shrubs, and blends
- Engaged guests in conversation, encouraging longer stays and higher satisfaction.
- Improved team performance, offering personalized support and mentoring to close knowledge gaps.
Bartender & Assistant General Manager
16 Bit-Bar
01.2015 - 04.2020
- Managed training, intake of product, and daily operations of a high volume bar
- Worked with national brands to create and promote exciting promotional events events
- Trained new staff on bar procedures, cocktail recipes, and customer service standards, ensuring consistent service quality.
- Ordered and maintained thousands of dollars of weekly inventory alcoholic and otherwise
- Investigated weekly reports for discrepancies and areas of improvement to maximize profit.
- Successfully guided team to a 98 percent Average Benvico Score
Bartender
Matisse Tavern and Grill
01.2013 - 02.2014
- Operated POS systems and managed bar tabs to track revenue.
- Used beer, wine and cocktail knowledge to upsell customers
- Followed alcohol awareness procedures to prevent intoxication and deal with intoxicated guests.
- Balanced efficiency with exceptional service to manage guests in high-volume environment.
Education
Bachelor's of Science - TV
Ithaca College
Ithaca, NY06.2013
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Southwestern Central
Lakewood, NY06.2009
Skills
- Stress management in high volume environment
- Suggestive upselling
- Cocktail Menu Development
- Excellent Interpersonal and customer communication skills
- Proficient in Aloha, Toast, Clover, and Canva
- Team Training and Development
Certification
T.I.P.S
Servsafe
Timeline
Bartender
Salt Shack On The Lake
02.2024 - Current
Lead Bartender & Shift Supervisor
Old River Tap & Social
07.2020 - 04.2023
Bartender & Assistant General Manager
16 Bit-Bar
01.2015 - 04.2020
Bartender
Matisse Tavern and Grill
01.2013 - 02.2014
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Southwestern Central
Bachelor's of Science - TV
Ithaca College