Allan Pham
Customer Service Representative
Orlando,FL
Overview
9
9
years of professional experience
1
1
year of post-secondary education
1
1
Certification
Work History
Bakery Clerk
Whole Food Market
05.2020 - Current
- Increased bakery sales by providing exceptional customer service and product knowledge.
- Handled cash register transactions efficiently, ensuring accurate sales records and timely customer service.
- Ensured compliance with food safety regulations by properly handling perishable items during stocking activities.
- Resolved customer complaints professionally, helping to maintain positive relationships despite challenging situations.
Whole Body Buyer
Whole Foods Market Inc
02.2015 - 05.2020
- Collaborated with marketing and sales teams to develop targeted advertising campaigns that effectively showcased whole body product offerings and promotions, driving increased foot traffic to the store.
- Optimized inventory levels based on seasonal demands; reducing overstock situations while maintaining adequate supply during peak periods.
- Established smooth communication channels with team members for seamless coordination of tasks related to purchasing, receiving, and stocking products.
- Developed strong relationships with suppliers, ensuring consistent availability of in-demand items for customers.
- Educated staff on product benefits and usage, leading to improved sales performance and customer satisfaction.
Education
Associate of Science - Computer Information Technology
Valencia College
Orlando, FL 02.2023 - Current
Skills
Microsoft applications proficiency
Certification
TestOut PC Pro
Timeline
TestOut PC Pro
05-2023
Associate of Science - Computer Information Technology
Valencia College
02.2023 - Current
Bakery Clerk
Whole Food Market
05.2020 - Current
Whole Body Buyer
Whole Foods Market Inc
02.2015 - 05.2020