
Driven by a passion for exceptional customer service, I honed my multitasking and teamwork abilities at prestigious venues like Waldorf Astoria. Specializing in enhancing guest experiences, I effectively leveraged strong communication skills and a keen understanding of food and beverage service to elevate dining standards, demonstrating a proven track record of working well under pressure.
Ensure that hospitality is our main goal. Maintain standards of service. Take food and beverage orders. Accurately input orders into the POS. Provide recommendations and insight about the menu and wine list.
responsible for serving food and beverages to guests at venues or catering events. Presenting ordered choices in a prompt and efficient manner. Preparing room for dining by clothing tables and setting decorations, condiments, candles, napkins, service plates, and utensils.
Assisting with food and beverage service, including pouring water, delivering complimentary assortments or explaining menu items. Clearing dishes from tables and bringing them to the kitchen for cleaning. Assisting in the cleaning and resetting of tables after guest departure. Adhering to food safety and sanitation guidelines.
Responsibilities demonstrating outstanding customer service and selling skills, keeping the selling floor stocked with merchandise, addressing customer complaints, assisting in the display of merchandise. handling transactions, reporting to managers, greeting customers, making product recommendations, and answering to inquiries.