Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Allan Santibanez

30001 Golden Lantern Apt 64,CA

Summary

Driven by a passion for exceptional customer service, I honed my multitasking and teamwork abilities at prestigious venues like Waldorf Astoria. Specializing in enhancing guest experiences, I effectively leveraged strong communication skills and a keen understanding of food and beverage service to elevate dining standards, demonstrating a proven track record of working well under pressure.

Overview

7
7
years of professional experience

Work History

Server

Waldorf Astoria
Dana Point, CA
08.2020 - Current

Ensure that hospitality is our main goal. Maintain standards of service. Take food and beverage orders. Accurately input orders into the POS. Provide recommendations and insight about the menu and wine list.

Banquet Server

Coto De Caza Country Club
Rancho Santa Margarita, CA
08.2023 - 03.2024

responsible for serving food and beverages to guests at venues or catering events. Presenting ordered choices in a prompt and efficient manner. Preparing room for dining by clothing tables and setting decorations, condiments, candles, napkins, service plates, and utensils.

Server Assistant

Mission Viejo Country Club
Mission Viejo, CA
05.2019 - 08.2020

Assisting with food and beverage service, including pouring water, delivering complimentary assortments or explaining menu items. Clearing dishes from tables and bringing them to the kitchen for cleaning. Assisting in the cleaning and resetting of tables after guest departure. Adhering to food safety and sanitation guidelines.

Retail Sales Associate

Levi Strauss
San Clemente, CA
10.2017 - 05.2019

Responsibilities demonstrating outstanding customer service and selling skills, keeping the selling floor stocked with merchandise, addressing customer complaints, assisting in the display of merchandise. handling transactions, reporting to managers, greeting customers, making product recommendations, and answering to inquiries.

Education

Diploma -

San Clemente High School
San Clemente, CA
05.2016

Skills

  • Exceptional customer service
  • Able to multitask effectively
  • Teamwork
  • Strong communication
  • Works well under pressure

Languages

Spanish
Native or Bilingual
English
Native or Bilingual

Timeline

Banquet Server

Coto De Caza Country Club
08.2023 - 03.2024

Server

Waldorf Astoria
08.2020 - Current

Server Assistant

Mission Viejo Country Club
05.2019 - 08.2020

Retail Sales Associate

Levi Strauss
10.2017 - 05.2019

Diploma -

San Clemente High School
Allan Santibanez