Allan Schiller
Arlington,TX
Summary
Dynamic sales professional with proven expertise in customer relationship building and CRM proficiency, honed at Mattress Firm and Rooms To Go. Excelled in enhancing customer satisfaction and loyalty, achieving high sales through effective upselling, and surpassing targets. Skilled in interpersonal communication and strategic sales presentations, consistently driving revenue growth.
Overview
25
25
years of professional experience
Work History
Sales Representative
Mattress Firm
02.2015 - 02.2025
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
- Increased sales potential via cross-selling and upselling methods.
- Maintained up-to-date knowledge of industry trends for informed decision-making during client interactions.
- Consistently met or exceeded quotas by implementing strategic sales plans and effective time management.
- Conducted product demonstrations to educate customers on features, benefits, and competitive advantages.
- Utilized CRM software to manage client information, track leads, and monitor sales progress.
- Achieved consistently high customer satisfaction ratings by tailoring solutions to individual needs.
- Enhanced customer satisfaction by providing comprehensive product demonstrations.
Sales Associate
Rooms To Go
03.2000 - 12.2014
- Enhanced customer loyalty through strategic relationship building.
- Demonstrated poise under pressure and resolved challenges in fast-paced environments.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
- Educated clients on current promotional offerings and products using persuasive selling tactics.
- Maintained deep product knowledge to achieve monthly targets.
Education
Business Administration And Management
TCJC
Fort Worth, TXSkills
- Customer relationship building
- Interpersonal communication skills
- Relationship building
- Product and service knowledge
- Sales presentations
- Sales closing
- Product and service sales
- Upselling and cross selling
- Staff training
- CRM proficiency
Timeline
Sales Representative
Mattress Firm
02.2015 - 02.2025
Sales Associate
Rooms To Go
03.2000 - 12.2014
Business Administration And Management
TCJC