Allanah Drake
Auburn,AL
Summary
Energetic and personable, well-suited for roles requiring strong customer interaction and relationship building. Understanding of sales principles and customer service techniques, combined with effective communication and organizational skills. Focused on driving positive customer experiences and achieving sales targets.
Overview
3
3
years of professional experience
Work History
Sales Associate
The UPS Store
09.2024 - Current
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Managed returns, exchanges and refunds in accordance with store policy.
- Answered customer questions about pricing, shipments, and package tracking.
Work Study/Money Talker
Auburn University
08.2024 - Current
- Assisted customers with financial aid inquiries, ensuring positive interactions and swift resolutions.
- Collaborated with team members to streamline processes and improve advisor correspondence.
Work Study
Enterprise State Community College
08.2022 - 08.2024
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
Sales Associate
Planet Fitness
05.2024 - 07.2024
- Built relationships with customers to encourage repeat business.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Engaged with customers to build rapport and loyalty.
- Solved customer challenges by offering relevant memberships and services.
Education
Associate of Science - Psychology
Enterprise State Community College
Enterprise05-2024
Skills
- Customer service
- Teamwork and collaboration
- Time management
- Problem-solving skills
- Problem-solving
- Excellent people skills
- Reliable and punctual
- Outgoing personality
Timeline
Sales Associate
The UPS Store
09.2024 - Current
Work Study/Money Talker
Auburn University
08.2024 - Current
Sales Associate
Planet Fitness
05.2024 - 07.2024
Work Study
Enterprise State Community College
08.2022 - 08.2024
Associate of Science - Psychology
Enterprise State Community College
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