Allayna Williams
Summary
Dependable retail sales associate and hostess with experience in a dynamic environment. Self motivated and fluent with POS system. Natural eye for design and creatively arranging merchandise Constantly finding new ways to exceed customers' expectations with personalized service.
Overview
1
1
year of professional experience
Work History
Restaurant Hostess
The Place On South Pine
01.2024 - Current
- Handled high-pressure situations gracefully, managing multiple tasks simultaneously while maintaining a calm demeanor.
- Answered customer questions about hours, seating, and menu information.
- Enhanced customer satisfaction by greeting and seating guests promptly upon arrival.
- Provided exceptional service through friendly interactions with customers, answering questions and addressing concerns.
- Collaborated with servers to ensure smooth transitions between tables, minimizing wait times for guests.
- Coordinated large party bookings both on the phone and in-person, creating organized seating plans tailored to guest needs.
Retail Sales Associate and Merchandiser
His And Hers
11.2022 - 10.2023
- Greeted customers and helped with product questions, selections, and purchases.
- Organized store merchandise racks and displays to promote and maintain visually appealing environments.
- Used POS system to process sales, returns, and gift card activations.
- Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
- Managed cash register beginning and end of a shift
- Monitored sales floor and merchandise displays, taking corrective action such as restocking or reorganizing products.
- Maintained store organization and cleanliness.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
- Provided exceptional services and pleasant shopping experiences to retail customers.
- Monitored customers for signs of security concerns.
- Gift wrapped purchases for customers.
Education
High School Diploma -
Nevada Union High School
Grass Valley, CA06.2024
Skills
- Money Handling
- Display Setup and Merchandising
- Customer Service
- Retail Store Operations
- Product Knowledge
- Stocking and Receiving
- POS System Operation
- Time Management
- Restaurant layout knowledge
- Teamwork and Collaboration
- Display Building
- Store Opening and Closing
Additional Information
Professional Reference
Gina Ford - His and Hers - Owner
(530)326-0546
Personal Reference
Aman Sidhu - Family friend
(530)264-6951
Timeline
Restaurant Hostess
The Place On South Pine
01.2024 - Current
Retail Sales Associate and Merchandiser
His And Hers
11.2022 - 10.2023
High School Diploma -
Nevada Union High School
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