Allekhya Katterapalli
Mobile,AL
Summary
Results-driven business professional with a strong background in analyzing complex data to inform and drive strategic initiatives. Expertise in enhancing operational efficiency and supporting critical decision-making processes through meticulous analysis and data modeling. Open to relocation to the United Arab Emirates within 30 days of notice period, ready to contribute to organizational success in a dynamic environment.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Business Analyst & Product Specialist
Southeast Toyota Finance
01.2025 - Current
- Results-driven Business Analyst & SAFe® Product Owner with 6+ years of experience leading Alfa platform modernization, PI Planning, and Agile delivery.
- Skilled in impact assessments, backlog readiness, and Azure DevOps (100+ user stories, 20+ features/epics) to drive financial process optimization, loan origination enhancements, and migration strategies.
- Proficient in BPMN workflows, stakeholder collaboration, and Power BI dashboards for data-driven decision-making.
Business Analyst & Service Delivery
Airbus Americas
03.2024 - 01.2025
- Led cross-functional analysis of operational performance, tracking over 50+ KPIs across service, and financial performance, reducing Mean Time to Resolve by 20% through ServiceNow & Looker Studio Dashboards.
- Analyzed business processes to identify areas for efficiency improvements.
- Developed detailed requirements documentation for various stakeholders across projects.
- Certified SAFe® Product Owner with expertise in ServiceNow, SAP FICO, and BI tools (Power BI, Tableau, Looker Studio), driving data-driven decision-making and process optimization.
- Proven track record in KPI tracking, incident analysis, and system upgrades, delivering 20% faster issue resolution, 15%+ operational efficiency gains, and recovery of $65M+ in delayed vendor payments.
Digital Data Analyst
Airbus Americas
06.2023 - 03.2024
- Experienced Data & Product Analyst with expertise in Skywise, ServiceNow, Power BI, Tableau, Looker, and SQL, delivering 20+ interactive dashboards and executive reports to drive data-driven decision-making.
- Led Skywise–ServiceNow API integration, automating incident workflows and reducing manual effort by 40%, while enabling real-time visibility for 200+ stakeholders.
- Proven track record in optimizing operations, improving efficiency by 30%, and supporting strategic initiatives across 10+ business units.
Research Assistant
Arkansas State University
09.2022 - 05.2023
- Supported the Vice President of Research (Fen Lei) in streamlining infrastructure planning and decision-making by managing travel and expense operations in SAP Concur as an end user; created 50+ purchase requisitions, processed vendor quotations, and tracked expense reports. Designed data-driven dashboards using Qualtrics, aggregating responses from 1,000+ research participants to support 100% data-backed decisions for new research rollout initiatives.
Assistant System Engineer
Tata Consultancy Services
10.2020 - 07.2022
- Developed data-driven strategies and KPI frameworks in the insurance domain, resulting in a 15% increase in product adoption and a 20% improvement in business performance. Utilized Power BI, Tableau, and DAX to build 10+ dynamic dashboards and KPI scorecards, enhancing reporting efficiency by 30% and enabling informed decision-making.
- Optimized data workflows by integrating ServiceNow for ticketing and leveraging Power Query Editor for data transformation across multiple sources, boosting operational efficiency by 25% and increasing data accessibility for analytics by 40%.
Programmer Analyst Trainee
Cognizant Technology Solutions
01.2020 - 09.2020
- Enhanced SDLC and STLC-aligned QA processes by developing test cases and documentation that achieved 95% test coverage, reducing defect turnaround time by 30% through efficient issue tracking and resolution using Jira and Confluence.
- Collaborated with cross-functional teams to gather and analyze system requirements, contributing to data-driven insights that enhanced product quality and improved cross-project operational efficiency.
Project Engineer Intern
Bharat Heavy Electronics Limited
06.2019 - 12.2019
- Assisted project teams by analyzing requirements and creating data-driven reports using Excel and MS Project, improving project efficiency by 15% and ensuring documentation aligned with engineering standards and KPIs.
Education
Master of Engineering Management - Business Analytics
Arkansas State University
Jonesboro, AR12.2023
Master of Business Administration - Project Management
SV University (DDE)
India04.2023
Skills
- Business Analyst: Requirements Gathering & Documentation, Process Modeling, Gap Analysis, Stakeholder Management, Business Process Optimization, SDLC, STLC, Jira, Azure DevOps, Process Improvements, Excel, Word, PowerPoint, SOP, User Stories
- Data Analysis and Visualization Tools: Excel, SQL, Tableau, Power BI, Looker Studio, ServiceNow, Python, R, SAS, ETL Tools, Informatica, VBA, VLOOKUP
- Product Manager: Agile Methodology, change management, Problem Solving, Critical Thinking, DMAIC, Design thinking, UX/UI Prototyping (Figma, Sketch), Product Lifecycle Management, A/B Testing, Competitive Analysis, Go-to-Market Strategy, MVP Definition, Roadmap Development, OKRs & KPIs Tracking, Backlog Management, Market Research, Feature Prioritization, Business Process Mapping and Modeling, User Acceptance Testing
Accomplishments
Earned the Extra Mile Award for exceptional contributions that exceeded team expectations.
Certification
- Certified Business Analysis Professional -IIBA
- Certified SAFe Product Owner/ Product Manager
- Certified Data Analytics with Python – IBM
- AI for Product Manager – Pendo
Languages
English
Full Professional
Timeline
Business Analyst & Product Specialist
Southeast Toyota Finance
01.2025 - Current
Business Analyst & Service Delivery
Airbus Americas
03.2024 - 01.2025
Digital Data Analyst
Airbus Americas
06.2023 - 03.2024
Research Assistant
Arkansas State University
09.2022 - 05.2023
Assistant System Engineer
Tata Consultancy Services
10.2020 - 07.2022
Programmer Analyst Trainee
Cognizant Technology Solutions
01.2020 - 09.2020
Project Engineer Intern
Bharat Heavy Electronics Limited
06.2019 - 12.2019
Master of Engineering Management - Business Analytics
Arkansas State University
Master of Business Administration - Project Management
SV University (DDE)
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