Summary
Overview
Work History
Education
Skills
Certification
Timeline
CORE QUALIFICATIONS
Generic

Allen Fulton

FPO

Summary

Housing management professional known for delivering results and maintaining high standards. Proven track record of managing housing services effectively, focusing on resident satisfaction and operational efficiency. Collaborative team player adaptable to changing needs, with expertise in property management and tenant relations.

Overview

26
26
years of professional experience
1
1
Certification

Work History

Housing Manager Specilest

Department of War
05.2024 - Current
  • Managed housing allocation processes, ensuring compliance with policies and regulations.
  • Developed and implemented strategies to enhance resident satisfaction and community engagement.
  • Oversaw maintenance requests, coordinating timely resolutions to improve living conditions.
  • Conducted regular audits of housing facilities, identifying areas for improvement and cost savings.
  • Oversight for four active duty UH buildings with a population of 600 sailors and marines.
  • Oversight of four Foreign National UH buildings with a population of 700 civilians in a supporting role.
  • Improved tenant satisfaction by addressing concerns promptly and implementing effective solutions.
  • Preformed task in EMH to include Inventory change request(ICR) to convert rooms as a loss to the base, convert buildings as a loss for demolition and divert units from Family Housing to Unaccompanied Housing as a gained access.
  • Assisted with base loading.
  • helped produce a ten year phasing plan for furniture to ensure furniture items would be removed and replaced accordingly.
  • improved overall maintenance request process by creating an email QR code to allow residents easy access for submission of maintenance request

.

Supervisory Housing Management Assistant/Approving Official

Naval Support Facility Beaufort
06.2020 - Current
  • Provides daily room and berthing status as BEQ Manager.
  • Key Control-Inventory of keys prior to end of watch.
  • Analyzes conditions and types of housing to ensure proper scheduling and coordination of maintenance.
  • Utilizes guides, regulations, and manuals to determine eligibility and type of quarters required and authorized.
  • Investigates housing facilities to resolve complex occupant concerns and complaints.
  • Assembles facts, evaluates information, and drafts reports to resolve housing problems.
  • Manages day to day operations for facility, maintenance and repair of housing assets and equipment.
  • Answers questions and perform routine tasks of desk clerk when on duty, particularly during night and weekend hours when supervisors typically are not immediately available.
  • Receives, reviews, and processes advanced inquiries and applications for unaccompanied units
  • Determine eligibility and types of quarters required and authorized by reference to a number of guides, regulations, and manuals which are usually directly applicable to the work being performed
  • Initiate correspondence to clarify or obtain needed information or documents, and to inform applicants of proper procedures and forms
  • Process routine assignments and terminations of unaccompanied housing
  • Schedule specific assignments to quarters from the top of waiting lists
  • Serves as for Procurement Clerk (Purchasing Agent) purchasingsupplies and equipment, as contracting officer on purchases orders and contracts.
  • Maintain documentation of transactions and prepares monthly cycle reports.
  • Meets and communicates with vendors to discuss item selections, price, terms of purchases, delivery, return order authorization, etc.
  • Receives and processes routine tenant complaints or requests for repair or maintenance of inoperative, damaged, or broken fixtures, furnishings, equipment, or structures. Arranges movement of occupant when the problem renders quarters inhabitable. Accompanies maintenance workers to rooms during repair
  • Schedules and coordinates the maintenance, repair, or other work required and conducts follow-up inspections to verify that discrepancies are corrected.
  • Ensures items are verified against receiving documents/invoices as to stock number, quantity, size, etc.
  • Prefoms base loading and I&U reports through EMH.
  • Conducts various inspections on tenents to include weekly inspections, move in and move out inspections.
  • 40 Hours Weekly

Housing Management Assistant/Purchase Card Holder

Naval Support Facility Beaufort
07.2009 - 07.2019
  • Advise incoming personnel on types or housing available, eligibility and applicant's position on waiting list
  • Provide information on rental fees, utility and service charges, and other related matters associated with off-base housing and BAH requests
  • Notifies applicants in advance of housing assignments and prepares all necessary assignment documentation based upon established regulations and local policy
  • Schedules assignment dates and times and maintains a schedule of all pending actions
  • Explain procedures and requirements to residents concerning initial, pre-final, and final inspections
  • Gathers and compiles data on housing activities and prepares various reports
  • 40 Hours Weekly

Behavior Modification Specialist

Beaufort Marine Institute
04.2007 - 07.2009
  • Worked with troubled teenage students at a Residential School ensuring that they follow all guidelines set forth.
  • Using a grading scale graded students on certain criteria such as appearance, attitude, respect, participation, and supervision.
  • Monitored students in groups of eight to ensure that they maintain these standards until their graduation from the program.
  • Supervised students while they had their daily recreation playing sports.
  • Encouraged students to make positive changes in their lives.
  • Advised students as to their options in the program as well as upon departure.
  • Traveled with students to various events that included overnight travel sometimes out of state.
  • Ensured students met daily hygiene requirements and that all students were in compliance with timeline guidelines
  • 40 Hours Weekly

Bachelor Housing Manager/Desk Clerk

Naval Hospital Beaufort
08.2000 - 08.2003
  • Supervised six enlisted personnel overseeing a variety of operations and procedures including, creating and maintaining work and leave schedules
  • Conducted room inspections, using guidelines set forth checked-in occupants ensuring eligibility for residency
  • Conducted training to all personnel on properly completing required forms for check-in and check-out of BEQ.
  • Maintained key control by performing key inventory.
  • Reported all residence complaints to maintenance problems to public works and Designed and updated asset and housing records;
  • Maintained repair and maintenance work orders, and supported the annual material's budget in excess of $10,000 per annul.
  • Ordered and maintained hi and low limits for consumable products used on a daily basis
  • Received and stored material always processing and verifying the condition and quantity of material
  • Developed a database that streamlined operations and reduced processing time
  • 40 Hours Weekly

Education

Bachelor of Business Administration -

John Hancock University
Oakbrook Terrace, IL
05-2014

Skills

  • Proficient in Microsoft Word, Excel, Outlook, PowerPoint and Publisher
  • Proficient in Onity/Kaba Locking Systems, Fax Machines, Scanners, Multi-Phone Lines and EMH System
  • Property inspections
  • Teamwork and collaboration
  • Customer service
  • Problem-solving
  • Time management
  • Attention to detail
  • Multitasking
  • Problem-solving abilities
  • Reliability
  • Critical thinking

Certification

  • UH Building Management Certificate Aug 2017
  • UH Furnishing
  • GPC (Government Purchase Card Certificate Apr 2016
  • United States Navy Veteran (Retired) Aug 2003
  • Honorable Discharge

Timeline

Housing Manager Specilest

Department of War
05.2024 - Current

Supervisory Housing Management Assistant/Approving Official

Naval Support Facility Beaufort
06.2020 - Current

Housing Management Assistant/Purchase Card Holder

Naval Support Facility Beaufort
07.2009 - 07.2019

Behavior Modification Specialist

Beaufort Marine Institute
04.2007 - 07.2009

Bachelor Housing Manager/Desk Clerk

Naval Hospital Beaufort
08.2000 - 08.2003

Bachelor of Business Administration -

John Hancock University

CORE QUALIFICATIONS

  • Able to analyze conditions and types of housing to ensure proper scheduling and coordination of maintenance.
  • Able to utilize guides, regulations, and manuals to determine eligibility and type of quarters required and authorized.
  • Able to investigates housing facilities to resolve complex occupant concerns and complaints.
  • Able to assemble facts, evaluate information, and draft reports to resolve housing problems.
  • Able to manage day to day operations for facility, maintenance and repair of housing assets and equipment.