Miguel John
Nevada,OH
Summary
Highly analytical and self-driven professional with the ability to partner in the planning and implementation of financial auditing, accounting, and finance processes, including identifying areas of risk, preparing audit scopes and objectives, preparing audit programs, and assessing compliance with financial regulations and controls. Ability to support areas such as planning, fieldwork, completion, and follow-up of the audit. dedicated top performers who can review financial statements, documents, data, and accounting entries to ensure accurate and detailed reporting.
Overview
15
15
years of professional experience
Work History
Assistant Production Manager
Tesla Inc
Sparks, NV
06.2018 - Current
- Managed production teams to meet manufacturing goals, resulting in a 10% increase in productivity
- Implemented new manufacturing techniques resulting in a 15% reduction in waste
- Led cross-functional teams to resolve production issues, resulting in a 25% reduction in downtime
- Conducted regular safety audits and training, resulting in a 50% decrease in safety incidents
- Hiring, training, and supervising assembly and other manufacturing operations staff, intermediate supervisors, and team leaders
- Developing training programs to facilitate cross-training of manufacturing personnel, employee development, and quality systems compliance
- Performing general management duties, evaluating training needs, performance appraisals, timekeeping, consistently applying organizational policies, development, promotions, and terminations
- Ensuring compliance with ISO, GMP, and OSHA regulations
- Assuring timely delivery of product per agreed-to-build plan
- Monitoring work, altering schedules to meet unforeseen conditions, and controlling the flow of work to ensure maximum use of available capacity and effective use of labor, tools, and equipment
- Providing prompt problem-solving for critical issues, driving through from root cause identification, containment, problem resolution, and ensuring repeat issues are avoided.
Bank Teller
Citi Bank
Palm Beach, Florida
07.2011 - Current
- Consistently exceeded monthly cross-selling goals by 25%, resulting in increased revenue for the bank
- Implemented a new customer service training program for new hires, resulting in a 15% improvement in customer satisfaction scores
- Identified and resolved discrepancies in cash drawer balancing procedures, resulting in a 20% reduction in errors and improved accuracy.
Store manager super-center
Walmart
Delray Beach, Florida
12.2014 - 05.2018
- Delivered excellent customer service and adhered to standard practices to maximize sales and minimize shrinkage
- Processed daily paperwork, balanced register drawers, produced staffing schedules, and prepared deposits
- Managed inventory tracking and physical inventory counts to minimize loss
- Oversaw inventory management through cycle counts, audits, and shrinkage control
- Resolved customer problems by investigating issues, answering questions, and building rapport
- Strengthened workflow productivity by hiring, managing, and developing top talent
- Exceeded team goals and resolved issues by sharing and implementing customer service initiatives
- Prioritized sanitation, safety, and health standards in work areas to meet OSHA requirements
- Improved store status by implementing process improvements and identifying performance gaps for corrective action
- Assessed, optimized, and elevated operations to target current and expected demands.
Bank Branch Manager
Pine-crest Financial
Palm Beach, Florida
11.2012 - 12.2014
- Managed a high-volume branch, processing an average of 200 daily transactions with 100% accuracy
- Developed and implemented a new loan payment processing system, resulting in a 30% reduction in processing time and improved customer satisfaction
- Collaborated with the branch manager to implement new security procedures, resulting in a 50% reduction in security incidents.
Supervisor
Grand Lux Café
Sunrise, Florida
09.2009 - 05.2011
- Promote a positive atmosphere and go above and beyond to guarantee each customer receives exceptional food and service
- Clearly and promptly communicate pertinent information to staff, such as large reservations or last minute menu changes
- Organize special events in the restaurant, including receptions, promotions, and corporate luncheons
- Recognize and formally acknowledge outstanding staff performance to boost company morale and productivity
- Carefully developed a lucrative annual food and beverage marketing plan for restaurant and strict budget to maximize profits.
Education
Bachelor OF BUSINESS ADMINISTRATION/MANAGEMENT- COMPLETED, Operation Management, Human Resources, Money and Banking -
Everest University
Skills
- Computer literate and proficient in Microsoft office (Word, Excel, PowerPoint, Outlook, publisher and Project) Internet, Event and Meeting Planning
- Excellent communication skills demonstrated by ability to work with people of diverse backgrounds
- Quickly established report with clients and am of good moral character
- Practiced skills in computer software such as Microsoft Word, Publisher, Excel and PowerPoint ETC
- Strong written and verbal communication, interpersonal, and customer-service skills
- Good organizational, time management, customer service and problem-solving skills and the ability to work accurately and meet deadlines with frequent interruptions
- Ability to work well independently as well as part of a team
- Ability to exercise flexibility, initiative, good judgment and discretion
Cover Letter
Dear Recruiter,
I would like to express my sincere interest in being considered for a part of your firm, my experience includes Accounting and Office Administration, am looking for an increased challenge in my career where I can contribute to grow professionally.
The enclose resume is a brief summary of my qualifications, I would be delighted to meet with you in a person interview to discuss how I would fit your company.
Thank you for your time and consideration, am looking forward to hearing from you.
Respectfully,
Miguel John
Timeline
Assistant Production Manager
Tesla Inc
06.2018 - Current
Store manager super-center
Walmart
12.2014 - 05.2018
Bank Branch Manager
Pine-crest Financial
11.2012 - 12.2014
Bank Teller
Citi Bank
07.2011 - Current
Supervisor
Grand Lux Café
09.2009 - 05.2011
Bachelor OF BUSINESS ADMINISTRATION/MANAGEMENT- COMPLETED, Operation Management, Human Resources, Money and Banking -
Everest University