ALLEN GREENBERG
Spotswood,NJ
Summary
Reliable and upbeat professional, successful at promoting customer loyalty, satisfaction and purchases with consultative techniques and diligent attention to individual needs. Knowledgeable about product merchandising, payment processing and team development. Dedicated and dependable relationship-builder with excellent organizational strengths and superior work ethic.
Overview
19
19
years of professional experience
Work History
HOME FURNISHING CONSULTANT
Raymour And Flannigan
02.2018 - 03.2020
- Communicated with clients to find and design layout best suited for client needs and location.
- Increased location's sales and deliveries by over 20% during tenure.
- Updated customers on scheduled deliveries of furniture to homes.
- Researched furniture materials and suggested pieces to clients based on budget and want.
- Followed up with clients after installation and delivery to gauge customer satisfaction.
- Maintained detailed files on past transactions and designs for budget and future reference.
General Manager
Verizon Wireless
08.2001 - 02.2017
- Developed and implemented strategies to increase sales and profitability.
- Managed team of 23 professionals.
- Team awarded highest Customer Satisfaction ratings in history of company.
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
- Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
- Drove year-over-year business growth while leading operations, strategic vision, and long-range planning.
- Awarded "Loss Prevention Gold Coin" for enacting fraud prevention strategy.
Education
J.D. - Law
Brooklyn Law School
Brooklyn, NYBachelor of Arts - Psychology
Brooklyn College of The City University of New York
Brooklyn, NYSkills
- Excellent communication skills
- Results-oriented
- Proven sales-driver
- Client-focused
- Bilingual- English/Spanish
- Reliable
Timeline
HOME FURNISHING CONSULTANT
Raymour And Flannigan
02.2018 - 03.2020
General Manager
Verizon Wireless
08.2001 - 02.2017
J.D. - Law
Brooklyn Law School
Bachelor of Arts - Psychology
Brooklyn College of The City University of New York