Allen Han
Macungie,PA
Summary
Hardworking and reliable employee with extensive background operating cash registers, stocking merchandise and providing excellent customer service. Highly organized, proactive, and punctual. Works well within team settings.
Energetic and personable, well-suited for roles requiring strong customer interaction and relationship building. Understanding of sales principles and customer service techniques, combined with effective communication and organizational skills. Focused on driving positive customer experiences and achieving sales targets.
Overview
2
2
years of professional experience
Work History
Sales Associate
Club Demonstration Services at Costco
Allentown, PA
06.2025 - 08.2025
- Assisted customers in product selection to enhance overall shopping experience.
- Managed inventory levels through regular stock counts and restocking processes.
- Developed strong product knowledge to provide accurate information and recommendations to clients.
- Collaborated with team members to ensure efficient store operations and customer service excellence.
- Resolved customer inquiries and issues promptly to maintain positive shopping environment.
- Implemented visual merchandising strategies to optimize product displays and attract customers.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Built relationships with customers to encourage repeat business.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions about sizing, accessories, and merchandise care.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Engaged with customers to build rapport and loyalty.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
Cashier/Clothing Sorter
Hannah's Country Cleaners
Macungie, PA
06.2023 - 06.2025
- Balanced daily transactions on a computerized point-of-sale system.
- Organized promotional displays or arrange merchandise on counters or tables to promote sales.
- Performed other duties as assigned by management.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Issued receipts, refunds, credits or change due to customers.
- Greeted customers and answered any questions they had about the store's products and services.
- Assisted customers over the phone regarding store operations, product information and order placement.
- Conducted price checks for special orders or discounts as requested by customers.
- Answered customer inquiries regarding store policies and procedures.
- Operated cash register or POS system to receive payment by cash, check and credit card.
Education
Some College (No Degree) - Computer Science
Muhlenberg College
Allentown, PAMedia/Communications
Muhlenberg College
Allentown, PASkills
- Customer service experience
- Swift learner
- Problem solving
- Patience and empathy
- Multitasking and organization
- StateFood Safety Food Handler Certification***
- Cash handling
- Clear communication
- Teamwork and collaboration
- Listening skills
- Multi-tasking strength
- Excellent people skills
- Reliable and punctual
- Outgoing personality
- Money handling
- Sales expertise
- Product sales
- Customer needs assessment
Education and Training
true
Languages
English
Native or Bilingual
Korean
Professional Working
Japanese
Professional Working
Spanish
Limited Working
Timeline
Sales Associate
Club Demonstration Services at Costco
06.2025 - 08.2025
Cashier/Clothing Sorter
Hannah's Country Cleaners
06.2023 - 06.2025
Some College (No Degree) - Computer Science
Muhlenberg College
Media/Communications
Muhlenberg College