Emani Ishman
Gary,IN
Summary
Proven team player with a track record of enhancing customer satisfaction at Ninja Kids Club, adept in POS systems and exceptional customer service. Leveraged skills in returns processing and developed positive customer relationships, significantly contributing to team goals. Excels in fast-paced environments, consistently going above and beyond to ensure operational excellence and customer happiness. Diligent professional with excellent multitasking, organizational and time management abilities. Skilled at promoting items and completing customer sales, smoothly suggesting purchases to drive revenue and promoting positive experiences to strengthen customer loyalty. Familiar with merchandise exchange protocols] and adaptable to new processes and procedures.
Overview
2
2
years of professional experience
Work History
Cashier
RailCats Stadium
Gary, IN
05.2023 - 08.2025
- Accepted cash and credit card payments, issued receipts and provided change.
- Processed returns and exchanges of merchandise in accordance with store policies.
- Kept check-out areas clean, organized and well-stocked to maintain attractive store.
- Welcomed customers, offering assistance to help find store items.
- Greeted customers promptly and responded to questions.
- Collected payments and provided accurate change.
- Maintained work area and kept cash drawer organized.
Team Member
Ninja Kids Club
Hammond, IN
03.2024 - 08.2024
- Assessed company operations for compliance with safety standards.
- Addressed customer needs, responding to specific requests.
- Worked hard to learn required tasks quickly to maximize performance.
- Rotated through series of different stations based on team needs.
- Collaborated with team members to achieve project milestones within set deadlines.
- Developed positive customer relationships through friendly greeting and excellent service.
- Participated in team meetings to discuss strategies for improvement.
- Looked for ways to go above and beyond job requirements.
- Resolved customer issues promptly in a professional manner.
- Greeted customers upon entering the store with friendly demeanor.
Education
Still in School - English Composition
Morton High School
Hammond In06-2026
Skills
- Product restocking
- Drawer balancing
- Returns processing
- Refund handling
- POS systems
- Customer service
Affiliations
I am on the cheer leading team to keep me busy.
Languages
English
Professional
References
References available upon request.
Timeline
Team Member
Ninja Kids Club
03.2024 - 08.2024
Cashier
RailCats Stadium
05.2023 - 08.2025
Still in School - English Composition
Morton High School
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