Allen Lancour
Marquette,MI
Summary
Detail-oriented professional with strong expertise in improving operational workflows and training new associates. Proven ability to maintain inventory accuracy and enhance customer satisfaction through effective communication and order management.
Overview
19
19
years of professional experience
Work History
Online Grocery Associate
Walmart
12.2023 - Current
- Processed online grocery orders efficiently, ensuring accurate selection and timely delivery to customers.
- Maintained inventory accuracy through regular stock checks and coordination with supply chain teams.
- Utilized mobile devices and software to track order fulfillment and improve operational workflows.
- Assisted in training new associates on best practices for online grocery operations and customer service standards.
Building Maintenance Worker
Marquette Area Public Schools
11.2015 - 04.2019
- Performed routine inspections to ensure building safety and compliance with regulations
- Conducted preventive maintenance on HVAC systems to enhance operational efficiency
- Collaborated with staff to schedule repairs and minimize disruption of school activities
- Trained new employees on safety protocols and maintenance procedures
- Implemented improvements in cleaning processes to maintain high standards of facility cleanliness
- Improved building safety by conducting regular inspections and addressing potential hazards promptly.
- Facilitated seamless communication between maintenance team and management, reporting on progress and challenges.
- Followed instructions from supervisor regarding daily job tasks and duties.
Student Worker
Northern Michigan University Library
10.2010 - 06.2012
- Maintained cleanliness and orderliness of library spaces, contributing to positive user experiences.
- Took and followed detailed directions from others.
- Worked in team environment to maintain high levels of productivity.
- Maintained tidy and organized environment to comply with cleanliness standards.
Groundskeeper
City of Marquette
05.2007 - 10.2010
- Maintained cleanliness and aesthetics of city parks and public spaces.
- Operated landscaping equipment including mowers, trimmers, and blowers.
- Monitored and reported safety hazards to ensure safe environments for visitors.
- Enhanced curb appeal by maintaining lawns, gardens, and walkways in pristine condition.
- Played key role in preparing grounds for seasonal changes, ensuring timely transitions.
Education
Finance
Northern Michigan University
Marquette, MISkills
- Customer engagement
- Flexible scheduling
- Order accuracy
- Complaint resolution
- Data entry proficiency
- Effective communication
- Team coordination
- Proficient in business software
- Proficient in Microsoft Excel
- Strong performance in accounting courses
Timeline
Online Grocery Associate
Walmart
12.2023 - Current
Building Maintenance Worker
Marquette Area Public Schools
11.2015 - 04.2019
Student Worker
Northern Michigan University Library
10.2010 - 06.2012
Groundskeeper
City of Marquette
05.2007 - 10.2010
Finance
Northern Michigan University