Allen Oliver
Spoka E
Summary
Dynamic logistics professional with a proven track record at Convoy Supply, excelling in exceptional customer service and efficient route optimization. Skilled in data entry and prompt decision-making, I foster strong client relationships while ensuring compliance with safety regulations. Committed to enhancing operational efficiency and delivering outstanding service in every interaction with the goal of increasing sales.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Dispatcher
Convoy Supply
01.2015 - Current
- Communicate directly with customers and salesman to schedule delivery of products with a variety of different vehicles.
- Utilized transportation management systems to track shipments and optimize routes.
- Communicate with drivers to confirm pickup and delivery schedules, enhancing efficiency.
- Manage logistics documentation, ensuring compliance with safety regulations and company policies.
- Resolve any issues with delivery or product immediately ensuring there was no doen time for customer.
- Provided exceptional customer service making sure all the customer needs were meet.
Driver/operations Manager
Steeler
09.2011 - 01.2015
- Operated various vehicle types for efficient transportation of goods.
- Ensured compliance with safety regulations and company policies during operations.
- Conducted routine vehicle inspections to maintain performance and safety standards.
- Maintained professional and friendly demeanor during deliveries to uphold company reputation.
- Developed strong relationships with clients, fostering trust through professionalism and reliability in transportation services provided.
Skills
- Exceptional customer service
- Data entry
- Prompt decision-making
- Customer relationship management
- Excellent communication
- Building Customer relations
Certification
Class A cdl
NCCCO ABL certification
Forklift certification
Rigging & signaling certification
Lift director certification
Timeline
Dispatcher
Convoy Supply
01.2015 - Current
Driver/operations Manager
Steeler
09.2011 - 01.2015