Allen Rich
Hampton,VA
Summary
Resourceful professional in installation, maintenance, and repair with a knack for completing tasks efficiently and productively. Possess specialized skills in troubleshooting, preventive maintenance, and equipment safety protocols. Excel in time management, problem-solving, and teamwork to deliver high-quality workmanship on schedule.
Overview
20
20
years of professional experience
Work History
Field Technician Trainer
MasTec
Norfolk, VA
03.2012 - Current
- Train and develop new employees how to install and service satellite TV and satellite internet for residential and business customers.
- Train new employees how to use basic hand tools and drills to perform job duties
- Train on the use of meters and test equipment used for troubleshooting.
- Train hands on in the field at actual residential and business sites.
- Evaluates trainees performance and report progress to management.
Field Service Manager
Dish Network
Chesapeake, Virginia
12.2004 - 11.2011
- Managed daily activities of field service technicians by assigning tasks, monitoring progress and providing guidance when necessary.
- Planned and delivered training sessions to improve employee effectiveness and address areas of weakness.
- Conducted random safty inspection
Education
High School Diploma -
Camden High School
Camden New Jersey 06-1986
Skills
- Component repair
- Expert at running various cable types
- Network connectivity
- Root-cause analysis
- Cable and telephone repairs
- Field operations
Timeline
Field Technician Trainer
MasTec
03.2012 - Current
Field Service Manager
Dish Network
12.2004 - 11.2011
High School Diploma -
Camden High School