Allen Sneed
Independent Brand Ambassador
New York,NY
3
Certifications
23
years of professional experience
General Manager/Area Supervisor leading day-to-day operations across a large amenity club with fitness, aquatics, and recreation programming, supervising 20+ employees. Oversees biweekly payroll, monthly reports, and cross-functional staff including reception, lifeguards, instructors, trainers, and assistant managers. Builds member engagement through 5+ weekly activities, monthly events, and represents the amenity company in 2+ board meetings per month.
Work History
7 Years 3 Months
06.2019 - Current
7 Years 3 Months
General Manager/Area Supervisor
Elite Amenity Management | Bayside Queens, NY
06.2019 - Current
- Manage daily operations across the fitness center, pool, spa, courts, club rooms, and outdoor amenities.
- Supervise receptionist, porters, lifeguards, instructors, personal trainers, and assistant managers across club operations.
- Process biweekly payroll and complete monthly reporting using Building Link, Club Sentry, and MindBody.
- Represent the amenity company in monthly board meetings with 9 board members, the building manager, assistant building manager, and building attorney on the 2nd Tuesday of each month.
- Schedule weekly and monthly programming, including bingo, tea and talk, movie days, senior swim, book club, Chinese tea, Bridge, unit owners meetings, and outdoor movie night.
- Plan and run events and committee meetings, including brunches, happy hours, holiday parties, themed parties, and monthly movie, fitness, entertainment, and maintenance committees.
- Oversee 20 weekly fitness classes and purchase gym equipment, cleaning supplies, pool equipment, and chemicals.
20 Years 7 Months
02.2006 - Current
20 Years 7 Months
Brand Ambassador / Promotions
Independent Brand Ambassador | Texas & New York, NY
02.2006 - Current
- Manage 96% client satisfaction rate by delivering cheerful, professional brand representation at live promotions.
- Coordinate 10-15 promotional events per month across street teams, liquor activations, and field staffing.
- Lead brand activations and team coordination for street teams, promotional staffing, liquor promotions, and touring assignments.
- Support social media, internet marketing, and email marketing campaigns to extend reach and maintain brand visibility.
- Apply field manager and team lead experience to keep promotions organized, on schedule, and aligned with event goals.
5 Years 7 Months
11.2013 - 06.2019
5 Years 7 Months
General Manager
Iowa Sports Management | New York, NY
11.2013 - 06.2019
- Managed day-to-day operations for two luxury residential health clubs, covering fitness, aquatics, and leisure amenities.
- Supervised reception, porters, lifeguards, group instructors, personal trainers, and assistant managers across daily service coverage.
- Processed biweekly payroll and completed monthly reports using Building Link and MindBody systems.
- Planned and supervised monthly parties, holiday events, and themed gatherings while coordinating program schedules.
- Communicated regularly with the building manager and board of directors during monthly board meetings and committee discussions.
- Oversaw pool, hot tub, steam room, sauna, fitness center, and other shared spaces to maintain reliable amenity operations.
- Handled vendor purchasing for gym equipment, cleaning supplies, pool equipment, and chemicals while supporting inventory control.
2 Years 3 Months
08.2011 - 11.2013
2 Years 3 Months
Assistant Manager & Membership Sales Consultant
New York Sports Club | New York, NY
08.2011 - 11.2013
- Track 30-40 member interactions daily while resolving service issues and maintaining strong front-desk responsiveness.
- Supervise front-desk and clean-team staff to support daily operations and consistent service standards.
- Resolve member complaints quickly by troubleshooting concerns and following through on service recovery.
- Drive new membership growth through lead prospecting, referrals, and outreach to local businesses and community contacts.
- Coordinate transactions, freezes, billing, and transfers accurately to keep member accounts current.
- Use Building Link, Club Sentry, MindBody, and Constant Contact to support scheduling, communication, and day-to-day club operations.
8 Years
09.2003 - 09.2011
8 Years
Personnel Records Specialist / 75D
US Army Reserves
09.2003 - 09.2011
- Processed 100-150 personnel records cases weekly, maintaining accurate employment and benefit files for enlisted soldiers.
- Supported 200-300 soldiers per month with weight-compliance training follow-up and documentation updates.
- Maintained employment and benefit records for enlisted soldiers with accurate, timely document control.
- Coordinated fitness-compliance support for soldiers needing weight reduction and tracked their progress.
- Tracked record updates, corrections, and benefit changes to keep personnel files current.
7 Years 5 Months
02.2004 - 07.2011
7 Years 5 Months
Area Supervisor
San Antonio Parks & Recreation Dept. | San Antonio, TX
02.2004 - 07.2011
- Supervised over 20 employees across 6 recreation centers, coordinating daily staffing and coverage.
- Implemented youth and adult sports programs to strengthen year-round recreation offerings.
- Supervised staff at athletic fields during games and tournaments, supporting smooth event operations.
- Coordinated recreation center scheduling and activity flow to keep programs running consistently.
- Managed daily operations across multiple sites, balancing staff oversight with program delivery priorities.
Education
Bachelor of Arts - Business Administration
Tarleton State University | 05-1994
Member of Basketball Team
Skills
Building Link
Club Sentry
MindBody
Biweekly payroll
Board meetings
Staff supervision
Committee meetings
Program scheduling
Certification
First Aid / CPR Certification
Amenity locations that I have managed:
- The Corinthian - 330 E. 38th St. Manhattan
- The Monterey - 175 E. 96th St. Manhattan
- Via 57 West - 625 W. 57th St. Manhattan
- The Edge - 22 N. 6th St., Williamsburg, Brooklyn
- The Hub - 333 Schermerhorn, Brooklyn, NY
- The Bay Club - 2 Bay Club Drive, Bayside, Queens
- Each summer I manage between 8-12 summer pool sites
Current Job Responsibilities
- I manage the following staff- assistant manager, receptionist, porters, lifeguards, group instructors, swim instructors, and personal trainers.
- I maintain biweekly payroll for all staff. I backwash pool and hot tub filters weekly.
- I conduct committee meetings with the following committees monthly. Movie committee, fitness club committee, entertainment committee, and maintenance committee.
- I represent my amenity company in every board meeting, which is conducted the 2nd Tuesday of each month with 9 board members, the building manager, assistant building manager, and building attorney.
- I manage the following weekly activities: Bingo, Tea & Talk, Movie Days, and the Senior Swim program.
- I manage the following monthly activities: Book Club, Chinese Tea, Bridge, Unit Owners Meeting, and outdoor movie night.
- I plan, organize, and conduct the following events, Brunches, Happy Hours, Holiday Parties, and Themed Parties.
- Oversee 20 weekly Fitness Classes
- In charge of purchasing gym equipment, cleaning supplies, pool equipment, chemicals, etc.
- I decorate the club lobby area to match all holidays, seasons, etc.
- Systems that I have experience operating – Building Link, Club Sentry, MindBody, and Constant Contact
- The club that I manage has the following amenities – Fitness Center, Pool, Hot Tub, Steam Room, Sauna, Basketball Court, Racquetball Court, Kids Room, Game Room, Group Fitness Studio, Massage Parlor, Movie Room, Card Room, Community Room, Restaurant, outdoor deck, splash pad, roof top deck, outdoor basketball court, 3 tennis courts, outdoor playground, and dog run.
Timeline
General Manager/Area Supervisor
Elite Amenity Management
06.2019 - CurrentRead more
General Manager
Iowa Sports Management
11.2013 - 06.2019Read more
Assistant Manager & Membership Sales Consultant
New York Sports Club
08.2011 - 11.2013Read more
Brand Ambassador / Promotions
Independent Brand Ambassador
02.2006 - CurrentRead more
Area Supervisor
San Antonio Parks & Recreation Dept.
02.2004 - 07.2011Read more
Personnel Records Specialist / 75D
US Army Reserves
09.2003 - 09.2011Read more
Tarleton State University - Bachelor of Arts, Business Administration
Read more