A'llen Stiles
Princeton
Summary
Searching for a full-time position that will give me the ability to display my exceptional attention to detail, great customer service skills and other interrelated knowledge I acquired during my previous work and educational experiences.
Overview
11
11
years of professional experience
Work History
Assistant Manager
Dollar Tree
10.2024 - Current
- Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
- Assisted the Store Manager in analyzing sales data to identify trends and make informed decisions for improving overall store performance.
- Mentored new employees on company policies, procedures, and best practices to ensure their success within the organization.
- Processed payments for credit and debit cards and returned proper change for cash transactions.
- Responded to customer concerns, working with manager to significantly raise customer satisfaction ratings.
- Trained and guided team members to maintain high productivity and performance metrics.
Full-time Associate
Notice Beauty Supply
08.2021 - 10.2024
- Wig installation
- Streamlined inventory management processes, reducing waste and ensuring optimal stock levels were maintained.
- Analyzed customer data to identify trends and anticipate customer needs.
- Exceeded sales targets consistently by employing strategic selling techniques and building long-lasting relationships with clients.
- Increased customer satisfaction with thorough product demonstrations and personalized advice.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Managed efficient cash register operations.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
- Performed cash, card, and check transactions to complete customer purchases.
Part-time Associate
Dollar Tree
08.2020 - 08.2021
- Performed cash, card, and check transactions to complete customer purchases.
- Maintained up-to-date knowledge of store sales, payment policies and security standards.
- Conducted product demonstrations to highlight features and redirect objections to positive aspects.
- Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
- Managed efficient cash register operations.
Warehouse Part-time Associate
Amazon
10.2016 - 03.2017
- Scanning and validating shipping labeling, preparing/ securing packages for shipping, and Loading and Unloading Shipping trucks
- Consistently met performance targets for speed, accuracy, and quality within demanding deadline-driven situations.
- Expedited order processing by swiftly locating items using warehouse management software systems.
- Ensured accurate inventory counts by diligently scanning barcodes and updating records accordingly.
Mail Sorter
Financial Service / Adecco
12.2014 - 03.2015
- Sorting company mail and/or packages to be disturbed internally and/or externally
- Received and sorted incoming mail, ensuring accurate delivery to intended recipients.
- Reviewed incoming mail for proper date, postage and barcode scans.
- Sorted and placed mail into mailboxes and post office boxes with high levels of accuracy.
- Collaborated with team members to ensure timely processing of high-volume mail shipments.
Warehouse Loader
UPS / Staffmark
04.2014 - 12.2014
- Scanning and validating shipping labeling, preparing/ securing packages for shipping, and Loading and Unloading Shipping trucks
- Consistently met performance targets for speed, accuracy, and quality within demanding deadline-driven situations.
- Expedited order processing by swiftly locating items using warehouse management software systems.
- Ensured accurate inventory counts by diligently scanning barcodes and updating records accordingly.
- Counted inventory by sections or for complete audits.
- Conducted regular checks on warehouse equipment for early detection of maintenance issues or potential hazards.
- Pulled order materials according to pick tickets and delivery schedules.
Retail Cashier
Earthbound Trading
01.2014 - 04.2014
- Customer Service, Tagging Merchandise, stocking, and cashier
- Increased merchant retention, providing exceptional customer service and consistent communication.
- Assisted office operations for improved efficiency and customer service satisfaction.
- Greeted all customers warmly to build welcoming and positive atmosphere within store.
- Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
- Increased sales by offering advice on purchases and promoting additional products.
- Processed credit, debit card and cash transactions correctly and provided accurate change to avoid customer confusion or disputes.
Education
Cosmetology -
Regency College
09.2016
Merchandizing -
Art instute college
06.2014
General diploma -
Parkway Central High School
06.2013
Skills
- Cash register management
- Sales analysis
- Visual merchandising
- Employee training
- Inventory management
- Customer service
- Transaction processing
- Problem-solving
- Time management
- Workload management
- Customer service and satisfaction
Timeline
Assistant Manager
Dollar Tree
10.2024 - Current
Full-time Associate
Notice Beauty Supply
08.2021 - 10.2024
Part-time Associate
Dollar Tree
08.2020 - 08.2021
Warehouse Part-time Associate
Amazon
10.2016 - 03.2017
Mail Sorter
Financial Service / Adecco
12.2014 - 03.2015
Warehouse Loader
UPS / Staffmark
04.2014 - 12.2014
Retail Cashier
Earthbound Trading
01.2014 - 04.2014
Merchandizing -
Art instute college
General diploma -
Parkway Central High School
Cosmetology -
Regency College
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