Fatemeh Iraji
Woodland Hills,CA
Overview
12
12
years of professional experience
Work History
Assistant Manager
mega glat mart
Reseda, CA
03.2024 - 06.2025
- Supervised daily operations to ensure optimal staffing and customer service.
- Coordinated training programs for new employees to enhance skill sets.
- Implemented cash handling procedures to maintain financial accuracy.
- Resolved customer inquiries and complaints with effective communication skills.
- Managed customer service inquiries and complaints in a timely manner.
- Monitored employee attendance records, timekeeping, and payroll information.
Seller
apadis pharmacy
Iran
03.2019 - 07.2023
- Assisted customers with medication inquiries and product recommendations.
- Educated customers about proper medication usage and safety precautions.
- Responded promptly to customer inquiries, complaints, and requests for product information.
- Demonstrated products features, capabilities, and benefits in order to secure sales.
- Generaata ted reports regarding sales performancedincluding monthly, quarterly, yearly targets achieved.
Manager
Tommy Hilfiger
India
01.2013 - 01.2016
- Oversaw daily operations to maintain brand standards and enhance customer experience.
- Enforced customer service standards and resolved customer problems to uphold quality service.
- Implemented inventory management processes to ensure stock availability and accuracy.
Education
Bachelor of Arts - Bachlore of Pharmacy
Kimms
India05-2016
Skills
- Customer service
- Client relations
- Sales forecasting
- Product knowledge
- Conflict resolution
- Cash register management
- Cost control
- Sales reporting
- Point of sale systems
- Customer engagement
Languages
English
Professional
Persian
Full Professional
Turkish
Professional
Timeline
Assistant Manager
mega glat mart
03.2024 - 06.2025
Seller
apadis pharmacy
03.2019 - 07.2023
Manager
Tommy Hilfiger
01.2013 - 01.2016
Bachelor of Arts - Bachlore of Pharmacy
Kimms