Overview
Work History
Education
Skills
Languages
Timeline
Generic

Fatemeh Iraji

Woodland Hills,CA

Overview

12
12
years of professional experience

Work History

Assistant Manager

mega glat mart
Reseda, CA
03.2024 - 06.2025
  • Supervised daily operations to ensure optimal staffing and customer service.
  • Coordinated training programs for new employees to enhance skill sets.
  • Implemented cash handling procedures to maintain financial accuracy.
  • Resolved customer inquiries and complaints with effective communication skills.
  • Managed customer service inquiries and complaints in a timely manner.
  • Monitored employee attendance records, timekeeping, and payroll information.

Seller

apadis pharmacy
Iran
03.2019 - 07.2023
  • Assisted customers with medication inquiries and product recommendations.
  • Educated customers about proper medication usage and safety precautions.
  • Responded promptly to customer inquiries, complaints, and requests for product information.
  • Demonstrated products features, capabilities, and benefits in order to secure sales.
  • Generaata ted reports regarding sales performancedincluding monthly, quarterly, yearly targets achieved.

Manager

Tommy Hilfiger
India
01.2013 - 01.2016
  • Oversaw daily operations to maintain brand standards and enhance customer experience.
  • Enforced customer service standards and resolved customer problems to uphold quality service.
  • Implemented inventory management processes to ensure stock availability and accuracy.

Education

Bachelor of Arts - Bachlore of Pharmacy

Kimms
India
05-2016

Skills

  • Customer service
  • Client relations
  • Sales forecasting
  • Product knowledge
  • Conflict resolution
  • Cash register management
  • Cost control
  • Sales reporting
  • Point of sale systems
  • Customer engagement

Languages

English
Professional
Persian
Full Professional
Turkish
Professional

Timeline

Assistant Manager

mega glat mart
03.2024 - 06.2025

Seller

apadis pharmacy
03.2019 - 07.2023

Manager

Tommy Hilfiger
01.2013 - 01.2016

Bachelor of Arts - Bachlore of Pharmacy

Kimms

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Fatemeh Iraji